Medical Assistant - Float
About The Position
The Medical Assistant - Float supports clinical and front-office operations across multiple urgent care centers, working closely with providers to deliver high-quality patient care, maintain efficient clinic flow, and provide an exceptional patient experience. The position provides exposure to clinical and administrative functions within Inova-GoHealth Urgent Care. High-performing team members may be considered for future permanent opportunities as they become available, based on performance and organizational needs. Candidates must be available to work between 8:00 AM and 10:00 PM, including a combination of shifts based on business needs: 8:00 AM–8:00 PM, 10:00 AM–10:00 PM, or 8:00 AM–10:00 PM. The role may require evenings, weekends, and holidays, and the ability and willingness to float between assigned centers within the market.
Requirements
- High school diploma or equivalent.
- At least 1 year of Medical Assistant experience.
- Current Basic Life Support (BLS) certification at time of hire, obtained through the American Heart Association (AHA) or American Red Cross (ARC).
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Ability and willingness to float between assigned centers within the market.
- Candidates with fewer than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire. Accepted certifications include CCMA (NHA), CMA (AAMA or CHP), RMA (AMT, AAH, or ARMA), NCMA (NCCT), and NRCMA (NAHP).
- Candidates without Medical Assistant certification at hire may be considered if they have at least 3 years of Medical Assistant experience and at least 1 year of experience in an urgent care, emergency department, or hospital setting.
- CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of the start date.
- Proficiency in Medical Assistant clinical duties.
- Strong phlebotomy and specimen collection skills.
- Experience performing point-of-care testing.
- Strong computer and documentation skills.
- Excellent attention to detail and organizational abilities.
- Ability to work independently and collaboratively.
- Strong verbal and written communication skills.
- Commitment to exceptional, patient-centered care.
- Ability to thrive in a fast-paced clinical environment.
Nice To Haves
- Graduate of an accredited Medical Assisting program.
- Experience in urgent care, an emergency department, or a hospital setting.
- Prior patient registration or front desk experience.
Responsibilities
- Register patients and collect demographic, insurance, and eligibility information.
- Process co-pays and assist with patient scheduling.
- Prepare patients for examinations and accurately document medical histories.
- Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight.
- Perform point-of-care testing, including flu testing, strep testing, urinalysis, EKGs, and pregnancy testing.
- Communicate test results to providers.
- Perform venipuncture and prepare laboratory specimens.
- Clean, prepare, and stock examination rooms.
- Monitor and maintain medical supplies and inventory.
- Complete accurate and timely EMR documentation.
- Support front desk operations, patient communication, and phone management.
- Conduct patient follow-up calls as directed.
- Perform opening and closing clinic duties, including cash handling and reconciliation.
- Conduct equipment checks, quality control procedures, and basic troubleshooting.
- Adhere to clinical, safety, compliance, and operational policies.
- Perform other duties as assigned.
Benefits
- Competitive hourly compensation.
- Opportunity to gain experience with a nationally recognized healthcare organization.
- Dynamic and supportive team environment.
- Exposure to both clinical and administrative functions.
- Potential opportunity for long-term employment based on performance and organizational needs.
- Meaningful work serving patients in the local community.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
