Floating Medical Assistant - Westside (Avon, Lorain, Westlake)

Apex Skin•Lorain, OH

8d•Onsite

About The Position

Apex Skin, a physician-led dermatology practice serving Northeast Ohio, is seeking an experienced Floating Medical Assistant to support its Westlake, Avon, and Lorain offices. The position provides clinical and administrative support to multiple providers and requires adapting to different office workflows while maintaining consistent, high-quality patient care. Duties include rooming patients, assisting with dermatologic procedures, documenting visits in the electronic medical record (EMR) in real time, educating patients, and supporting related clinical operations. This is a full-time position scheduled for 32 hours per week, generally Tuesday through Friday, with one Saturday per month. Some shifts may begin at 7:15 a.m. The assigned office varies based on clinical needs, and regular travel among the three offices is required. Exact schedules and office assignments are confirmed during the interview process. Mileage reimbursement or a travel stipend is under consideration; incentive and eligibility details are subject to approval and will be discussed during hiring. Apex Skin describes its culture as collaborative and patient-first, emphasizing compassion, clinical excellence, teamwork, and a respectful, supportive workplace. The company offers training, mentoring, and development opportunities, with potential career paths in surgical or Mohs assistance, aesthetic support, lead MA or clinical trainer responsibilities, cross-training, and supervisory or clinical operations roles. Patient-facing employees must provide proof of a TB test within the past 12 months and an annual flu vaccination. Hepatitis B vaccination is strongly recommended for clinical staff. Apex Skin provides reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. The role requires adherence to HIPAA, OSHA, and Apex Skin privacy and safety standards.

Requirements

Substantial hands-on clinical experience as a Medical Assistant.
Ability to support multiple providers and communicate effectively across clinical teams.
Ability to transition between offices and workflows with limited orientation while maintaining accuracy and professionalism.
Ability to prioritize competing clinical needs, stay organized, and manage time efficiently in a busy practice.
Commitment to patient-focused service and consistent quality of care across locations.
Proficiency in EMR documentation, medical terminology, and basic computer software.
Ability to meet the stated physical requirements, including prolonged periods of standing, walking, and sitting; frequent hand and finger use; clear speech and hearing; adequate visual acuity; and occasional lifting or moving of up to 10 pounds.
Adherence to HIPAA, OSHA, and Apex Skin privacy and safety standards.
Patient-facing employees must provide proof of a TB test from within the past 12 months and an annual flu vaccination; reasonable accommodations are available as described in the posting.

Nice To Haves

3–5 years of Medical Assistant experience in a clinical setting preferred.
Dermatology experience strongly preferred.
Active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification preferred, or willingness to obtain certification.
Hepatitis B vaccination is strongly recommended for clinical staff.

Responsibilities

Escort patients to exam rooms, obtain vital signs, collect brief histories, and update medication lists for providers across locations.
Prepare examination rooms for scheduled procedures and anticipate provider needs.
Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments.
Scribe during patient visits, documenting clinical notes, treatments, diagnoses, and patient instructions in the EMR in real time.
Maintain patient records, charts, and EMR documentation in accordance with compliance standards.
Educate patients about provider instructions, treatment plans, post-procedure care, and medication use.
Complete lab documentation, biopsy and culture logs, telephone encounters, and EMR task queues.
Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction.
Perform autoclave procedures, maintain sterility standards, and complete quality control checks.
Perform administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations.
Travel among Apex Skin locations as needed to support clinical operations and continuity of care.
Adapt to different providers, teams, offices, and workflows while maintaining accuracy and professionalism.