About The Position

Apex Skin is seeking an experienced Floating Medical Assistant to support its Westlake, Avon, and Lorain offices. This multi-site role is intended for a clinically skilled Medical Assistant who can work with multiple providers, adapt to established workflows across offices, and maintain consistent, patient-focused care. Duties include rooming patients, assisting with dermatologic procedures, documenting visits in the electronic medical record (EMR) in real time, educating patients, and providing related clinical and administrative support. The position is full-time at 32 hours per week. Coverage is primarily across the Westlake, Avon, and Lorain offices, with the assigned location varying according to clinical needs. The anticipated schedule is Tuesday through Friday, with one Saturday per month; some shifts may begin at 7:15 a.m. Regular travel among the offices is required. Mileage reimbursement or a travel stipend is under consideration, subject to approval, and details will be discussed during hiring. Apex Skin provides training, mentoring, and development opportunities. Potential growth paths include surgical or Mohs assistance, aesthetic support, lead Medical Assistant or clinical trainer responsibilities, cross-training, and supervisory or clinical operations roles.

Requirements

  • Substantial hands-on clinical experience as a Medical Assistant.
  • Ability to support multiple providers and communicate effectively across clinical teams.
  • Ability to transition between clinical offices and workflows with limited orientation while maintaining accuracy and professionalism.
  • Ability to prioritize competing clinical needs, stay organized, and manage time efficiently in a busy practice.
  • Commitment to patient-focused service and consistent quality of care across locations.
  • Proficiency with EMR documentation, medical terminology, and basic computer software.
  • Patient-facing employees must provide proof of a TB test within the past 12 months and an annual flu vaccination, subject to reasonable accommodations under applicable law.

Nice To Haves

  • Three to five years of Medical Assistant experience in a clinical setting.
  • Dermatology experience.
  • Active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification, or willingness to obtain certification.

Responsibilities

  • Escort patients to exam rooms, obtain vital signs, collect brief histories, and update medication lists for providers across multiple locations.
  • Prepare exam rooms for scheduled procedures and anticipate provider needs.
  • Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments.
  • Scribe during patient visits, documenting clinical notes, treatments, diagnoses, and patient instructions in the EMR in real time.
  • Maintain patient records, charts, and EMR documentation in accordance with compliance standards across supported offices.
  • Educate patients about provider instructions, treatment plans, post-procedure care, and medication use.
  • Monitor and complete lab documentation, biopsy and culture logs, telephone encounters, and EMR task queues.
  • Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction.
  • Perform autoclave procedures, maintain sterility standards, and complete quality-control checks.
  • Complete administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations.
  • Travel among Apex Skin locations as needed to support clinical operations and continuity of care.
  • Adapt to different providers, clinical teams, and office environments.
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