Medical Assistant - Outpatient Advanced Specialty Care Full-time Day Shift

Stony Brook University•Town of Brookhaven, NY
•Onsite

About The Position

At Stony Brook Medicine, Medical Assistants provide clinical, laboratory, and clerical support in hospital ambulatory services, outpatient clinics, and laboratories. They assist physicians and other medical personnel with patient care, prepare patients for procedures and examinations, record vital data, and perform routine laboratory procedures such as phlebotomy, specimen collection, and specimen processing. They also greet and direct patients, produce reports, answer telephones, gather and enter data, and schedule appointments. This is a nonsupervisory role in which clinical duties are performed at least 50% of the time according to prescribed procedures. Medical Assistants work under the direct supervision and guidance of nursing personnel, physicians, and other medical personnel. They share pertinent patient-care information with those personnel and refer abnormal findings or conditions to a supervisor. They do not perform duties requiring professional judgment, critical thinking, assessment, or provision of skilled care. In emergencies, they summon physicians and nursing personnel and may gather needed equipment. This title is included in New York’s NY HELPS program. During the program, the title may be filled by noncompetitive appointment without an examination, provided candidates meet the minimum qualifications. Temporary appointments may be made; the posting describes a process for changing a satisfactorily performing temporary NY HELPS employee to permanent noncompetitive status, with later conversion to competitive status expected. The position may be designated essential during institutional emergencies and may require respiratory protection. Hospital positions may be subject to changes in pass days and shifts as necessary.

Requirements

  • One year of full-time experience performing clinical and clerical support activities in a health-care setting, or completion of a medical assistant program at a college, university, technical school, or vocational school.
  • Must be physically capable of safely executing the position’s duties and responsibilities.
  • Before starting, successfully complete a pre-employment physical examination and obtain medical clearance from Stony Brook Medicine Employee Health Services.
  • Before starting, complete an electronic reference check with at least three professional references.
  • Before starting, successfully complete a four-panel drug screen and meet regulatory requirements for pre-employment screenings.
  • Provide copies of any required New York State licenses or certificates before starting.

Nice To Haves

  • Experience with an electronic medical record (EMR).
  • BLS or Heart Saver certification.
  • Current Medical Assistant certification.

Responsibilities

  • Place patients in examination rooms and document medications, vital signs, and the main reason for the visit in the medical record.
  • Perform and document screening and measurements, including height, weight, blood pressure, pulse, temperature, and EKGs.
  • Maintain medical inventory in examination rooms, ensure rooms are clean, prepare rooms for patients and procedures, and order supplies as needed.
  • Follow patient-flow protocols and prepare patients for examinations or laboratory tests; answer routine procedural questions and assist physicians during examinations, including chaperoning patients.
  • Prepare and distribute patient information packets related to illnesses or medical procedures.
  • Assist patients who have difficulty ambulating and escort or transport patients to other areas.
  • Check laboratory orders, process patient orders, and collect specimens as ordered.
  • Pre-clean, prepare, and high-level disinfect instruments according to procedures, and dispose of contaminated supplies appropriately.
  • Assist physicians with procedures.
  • Under the direction of a registered nurse or physician, obtain peripheral blood specimens and transmit 12-lead EKGs; obtain and document point-of-care blood glucose results and notify a registered nurse; and perform glucometer quality-control checks.
  • Follow hospital policies for HIPAA, OSHA, universal precautions, and patient identification.
  • Summon assistance and obtain needed equipment during emergencies.
  • Greet patients and families, direct or escort them to appropriate locations, respond to routine visitor questions, monitor patient flow, and communicate with patients as needed.
  • Schedule appointments, including return visits and additional laboratory tests; provide visit instructions and handle appointment changes.
  • Answer, screen, and route telephone calls; take accurate messages; refer problematic calls to the appropriate party; and contact other hospital areas for information as necessary.
  • Answer routine patient questions about scheduling and ordered additional testing.
  • Prepare daily patient scheduling reports.
  • Maintain stock in patient-care areas, conduct inventory, and reorder medical and office supplies using automated and manual purchase-order processes.

Benefits

  • Comprehensive benefits, including generous leave, health insurance, and participation in the state pension system.
  • Some full-time positions may include location pay.
  • Some positions may include shift differentials or other supplemental pay.
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