About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, performs initial patient assessments, obtains concise patient histories, and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and must demonstrate competencies specific to the patient population served when providing direct patient care. This is a full-time, 40-hour-per-week, first-shift position at Bronson Orthopedic & Joint Specialists on John Street in Kalamazoo. External candidates may be eligible for a sign-on bonus of up to $1,500 and a $1,500 retention bonus.

Requirements

  • High school diploma or GED.
  • Must meet one of the following: successful completion of an accredited medical assistant program; CMA/CCMA/RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. A vocational coordinator determines eligibility for the CMA or RMA pathway.
  • BLS certification is required within 90 days of hire or transfer.
  • Knowledge of clinical skills required for Medical Assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal skills and the ability to handle information confidentially.
  • Ability to communicate clearly and effectively with patients, doctors, and other staff.
  • Ability to maintain patient confidentiality.
  • Ability to work independently and as an integral member of a healthcare team.
  • Personal computer skills and the ability to input and retrieve data from organizational computerized systems.
  • Excellent verbal and communication skills.
  • Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examinations, including assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
  • Document pertinent information accurately in patient charts and maintain documentation standards; review charts before appointments to ensure requested items and documents are in place.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing, phlebotomy, and other purposes.
  • Perform laboratory tests as directed by the physician.
  • Set up and assist physicians with procedures, such as laceration repair and Pap/pelvic procedures.
  • Schedule outside tests or procedures, such as x-rays and MRIs, in other departments or facilities.
  • Prepare patients for tests and procedures by providing appropriate instructions.
  • Coordinate admissions and referrals and call in prescriptions.
  • Stock examination rooms and conduct daily supply inventory; report items that need to be ordered.
  • Assist with appointment scheduling in the EMR system as required.
  • Screen calls and determine urgency, whether an appointment is necessary, or whether phone advice is sufficient.
  • Assist with completing patient forms, including workers’ compensation and disability forms.
  • Attend staff, educational, or other meetings as required.
  • Perform other related duties assigned by nurses, the practice manager, physicians, or APPs.
  • Provide general nursing functions and clinical information and support to providers under their direction.
  • Educate patients and families about medications, treatments, care, and referrals.

Benefits

  • External candidates may receive a sign-on bonus of up to $1,500.
  • External candidates may receive a $1,500 retention bonus.
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