About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, conducts initial patient assessments, obtains concise patient histories, and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position is full time, 40 hours per week, on first shift at Bronson Neurosurgery in Kalamazoo. External candidates may be eligible for a sign-on bonus of up to $1,500 and a $1,500 retention bonus.

Requirements

  • High school diploma or GED.
  • Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA exam, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
  • BLS certification required within 90 days of hire or transfer.
  • Knowledge of clinical skills required for Medical Assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal skills and ability to process information confidentially.
  • Ability to communicate clearly and effectively with patients, doctors, and other staff.
  • Ability to maintain patient confidentiality.
  • Ability to work independently and as an integral team member with other healthcare professionals.
  • Personal computer skills; ability to input and retrieve data from the organization’s computerized systems.
  • Excellent verbal and communication skills.
  • Ability to maintain positive customer service.
  • Ability to establish effective working relationships with physicians, office staff, and employees in a team environment.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examinations, including patient assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
  • Document pertinent information accurately in patient charts and maintain documentation standards; review charts before appointments to ensure requested items and documents are in place.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing, phlebotomy, and other purposes.
  • Perform laboratory tests as directed by the physician.
  • Set up and assist physicians with procedures, including laceration repair and pap/pelvic procedures.
  • Schedule outside tests or procedures in other departments or facilities, such as x-ray and MRI.
  • Prepare patients for tests and procedures by providing appropriate instructions.
  • Coordinate admissions and referrals, and call in prescriptions.
  • Stock examination rooms and conduct daily supply inventory; report items that need to be ordered.
  • Assist with appointment scheduling in the EMR system as required.
  • Screen calls and determine urgency, the need for an appointment, or whether phone advice is sufficient.
  • Assist with patient forms, including Workers’ Compensation and disability forms.
  • Attend staff, educational, and other meetings as required.
  • Perform other related duties as assigned by nurses, the practice manager, or a physician.
  • Educate patients and families about medications, treatments, care, and referrals.
  • Maintain patient confidentiality and provide clinical information and support to providers.

Benefits

  • Sign-on bonus of up to $1,500 for external candidates.
  • $1,500 retention bonus for external candidates.
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