Medical Assistant - Full time, 40 hrs/wk - Bronson Orthopedic & Joint Specialists - John St., Kalamazoo

Bronson Healthcare Group•Kalamazoo, MI

3d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, conducts initial patient assessments, obtains concise patient histories, and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position is full time, 40 hours per week, on first shift at Bronson Orthopedic & Joint Specialists on John Street in Kalamazoo. A sign-on bonus of up to $1,500 and a $1,500 retention bonus are available to external candidates only.

Requirements

High school diploma or GED.
Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA exam, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and the ability to handle information confidentially.
Clear and effective communication with patients, doctors, and other staff.
Ability to work independently and function as an integral member of a healthcare team.
Personal computer skills and the ability to input and retrieve data from the organization’s computerized systems.
Excellent verbal and communication skills.
Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.
Ability to maintain the highest level of confidentiality.
Ability to perform work requiring sustained mental and visual concentration, including detailed or repetitive tasks and personal computer or CRT use for 40–70% of the time.
Ability to stand or walk considerably, regularly lift objects weighing 20 pounds or less, assist with heavier tasks such as lifting and moving patients, and perform some fatiguing physical motions or positions.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations, including assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
Document pertinent information in patient charts, maintain documentation standards, and review charts before appointments to ensure requests and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up and assist physicians with procedures, such as laceration repair and Pap/pelvic exams.
Schedule outside tests or procedures in other facility departments, such as x-ray or MRI.
Prepare patients for tests and procedures by providing appropriate instructions.
Coordinate admissions and referrals, and call in prescriptions.
Stock examination rooms and conduct daily supply inventory; report items that need to be ordered.
Assist with scheduling appointments in the EMR system as required.
Screen calls and determine urgency, the need for appointments, or whether phone advice is sufficient.
Assist with completing patient forms, including workers’ compensation and disability forms.
Attend staff, educational, or other meetings as required.
Perform other related duties as assigned by nurses, the practice manager, physicians, or APPs.
Provide clinical information and support to providers and educate patients and families about medications, treatments, care, and referrals.
Maintain patient confidentiality and provide positive customer service.