Medical Assistant - Full Time, 40 hrs/wk - Bronson Primary Care Providers- E. Centre Family Medicine - Kalamazoo, MI

Bronson Healthcare•Portage, WI

1d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. Duties include recording vital signs and immunizations; conducting initial patient assessments and obtaining concise patient histories; and providing clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position also prepares patients for examinations and procedures, performs routine testing and laboratory work as directed, assists physicians with procedures, coordinates referrals and outside testing, supports appointment scheduling and telephone screening, maintains supplies and inventory, and completes patient documentation and forms. The role requires patient confidentiality, effective communication and customer service, and the ability to work independently as well as with healthcare professionals.

Requirements

High school diploma or GED.
Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. Eligibility is determined by the Vocational Coordinator.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal, verbal, and communication skills; ability to communicate clearly with patients, doctors, and staff.
Ability to handle information confidentially and maintain patient confidentiality.
Ability to work independently and as an integral member of a healthcare team.
Personal computer skills and ability to enter and retrieve information in computerized systems.
Ability to establish effective working relationships with physicians, office staff, and employees in a team environment.
Ability to perform sustained, detail-oriented work involving computer or CRT use, considerable standing or walking, lifting light objects up to 20 pounds, assisting with heavier tasks such as moving patients, and some physically fatiguing positions and motions.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations, including assessment, medical histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
Document pertinent and required information accurately in patient charts and maintain documentation standards.
Review charts before appointments to ensure requests and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up and assist physicians with procedures such as laceration repair and Pap/pelvic exams.
Schedule outside tests or procedures, including imaging, in other departments or facilities.
Prepare patients for tests and procedures by providing appropriate instructions.
Coordinate admissions and referrals, and call in prescriptions.
Stock examination rooms and conduct daily supply inventory; report items that need to be ordered.
Assist with appointment scheduling in the EMR system as required.
Screen calls and determine urgency, the need for appointments, or whether phone advice is sufficient.
Assist with patient forms, including Workers’ Compensation and disability forms.
Attend staff, educational, and other meetings as required.
Perform other related duties assigned by nurses, the practice manager, or a physician.
Maintain patient confidentiality and provide positive customer service while working effectively with providers, staff, and other healthcare professionals.