Medical Assistant - Full time, 40 hrs/wk - Bronson Family Medicine - The Groves, Kalamazoo

Bronson Healthcare•Kalamazoo, MI

1d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. Duties include recording vital signs and immunizations, conducting initial patient assessments, obtaining concise patient histories, and providing clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the patient population served. The role prepares patients for examinations and tests, documents information in charts, administers treatments, obtains specimens, performs laboratory tests, and sets up and assists with procedures. It also involves coordinating referrals and admissions, scheduling appointments and outside tests, maintaining supplies, screening calls, assisting with patient forms, and attending meetings as required. The position is full-time, 40 hours per week, on first shift at Bronson Family Medicine – The Groves in Kalamazoo.

Requirements

High school diploma or GED.
Must meet one of the following: successful completion of an accredited medical assistant program; CMA/CCMA/RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. Eligibility is determined by the Vocational Coordinator.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and ability to handle information confidentially.
Ability to communicate clearly and effectively with patients, doctors, and other staff.
Ability to maintain patient confidentiality and the highest level of confidentiality.
Ability to work independently and function as an integral team member with other healthcare professionals.
Personal computer skills and ability to input and retrieve data from the organization’s computerized systems.
Excellent verbal and communication skills.
Ability to maintain positive customer service.
Ability to establish effective working relationships with physicians, office staff, and employees in a team environment.
Ability to perform work involving sustained alertness and concentration, including repetitive or detailed work and computer or CRT use.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations by completing assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
Document pertinent information accurately in patient charts and maintain documentation standards; review charts before appointments to ensure requests and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up and assist physicians with procedures, including laceration repair and pap/pelvic procedures.
Schedule outside tests or procedures in other departments or facilities, such as x-ray or MRI.
Prepare patients for tests and procedures by providing appropriate instructions.
Coordinate admissions and referrals and call in prescriptions.
Stock exam rooms and conduct daily inventory of supplies; report items that need to be ordered.
Assist with appointment scheduling in the EMR system as required.
Screen calls and determine urgency, whether an appointment is needed, or whether phone advice is sufficient.
Assist with completion of patient forms, including Workers’ Compensation and disability forms.
Attend staff, educational, or other meetings as required.
Perform other related duties as assigned by nurses, the practice manager, or a physician.
Record vital signs and immunizations, provide initial patient assessments, obtain patient histories, and provide clinical information and support to providers.
Process and post information to patient charts and educate patients and families regarding medications, treatments, care, and referrals.
Demonstrate competencies specific to the population served when providing direct patient care.