About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role includes recording vital signs and immunizations, performing initial patient assessments, obtaining concise patient histories, and providing clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position is full-time, 40 hours per week, on first shift at Bronson Family Medicine – The Groves in Kalamazoo. External candidates may be eligible for a sign-on bonus of up to $1,500 and a $1,500 retention bonus.

Requirements

  • High school diploma or GED.
  • Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. A vocational coordinator determines eligibility for CMA or RMA within six months.
  • BLS certification required within 90 days of hire or transfer.
  • Knowledge of clinical skills required for Medical Assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal skills and ability to handle information confidentially and maintain patient confidentiality.
  • Ability to communicate clearly and effectively with patients, doctors, and other staff; excellent verbal and communication skills.
  • Ability to work independently and as an integral member of a team of healthcare professionals.
  • Personal computer skills and ability to input and retrieve data from organizational computerized systems.
  • Ability to provide positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examinations, including assessment, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
  • Document pertinent information accurately in patient charts and maintain documentation standards; review charts before appointments to ensure requested items and documents are in place.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing, phlebotomy, and other purposes.
  • Perform laboratory tests as directed by the physician.
  • Set up and assist physicians with procedures, such as laceration repair and pap/pelvic procedures.
  • Schedule outside tests or procedures, such as x-rays and MRIs, in other departments or facilities.
  • Prepare patients for tests and procedures by providing appropriate instructions.
  • Coordinate admissions and referrals, and call in prescriptions.
  • Stock examination rooms and conduct daily supply inventory; report items that need to be ordered.
  • Assist with appointment scheduling in the EMR system as required.
  • Screen calls and determine urgency, the need for an appointment, or whether phone advice is sufficient.
  • Assist with completion of patient forms, including workers’ compensation and disability forms.
  • Attend staff, educational, and other meetings as required.
  • Perform other related duties as assigned by nurses, the practice manager, or a physician.
  • Provide general nursing functions under a provider’s direction, including recording vital signs and immunizations, conducting initial patient assessments, obtaining patient histories, and supporting providers.
  • Educate patients and families regarding medications, treatments, care, and referrals.

Benefits

  • External candidates may receive a sign-on bonus of up to $1,500.
  • External candidates may receive a $1,500 retention bonus.
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