About The Position

Working under a provider’s direction, the Medical Assistant performs general nursing functions for the practice. The role includes recording vital signs and immunizations, conducting initial patient assessments, obtaining concise patient histories, and providing clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care.

Requirements

  • High school diploma or GED.
  • Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements.
  • BLS certification within 90 days of hire or transfer.
  • Knowledge of clinical skills required for Medical Assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal skills and the ability to handle information confidentially and maintain patient confidentiality.
  • Clear and effective communication with patients, doctors, and other staff; excellent verbal and communication skills.
  • Ability to work independently and as an integral member of a team of healthcare professionals.
  • Personal computer skills and ability to enter and retrieve data in the organization’s computerized systems.
  • Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees.
  • Ability to perform sustained, alert, detailed work, including operating and giving full attention to a personal computer or CRT for 40–70% of the time.
  • Ability to stand or walk considerably, regularly lift objects weighing 20 pounds or less, assist with heavier tasks such as lifting and moving patients, and assume positions and perform motions that may cause fatigue.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examinations by conducting assessments, obtaining histories and vital signs, reconciling medications, and performing routine hearing, vision, or other testing.
  • Document pertinent information accurately in patient charts, maintain documentation standards, and review charts before appointments to ensure requests and documents are in place.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing, phlebotomy, and other purposes, and perform laboratory tests as directed by the physician.
  • Set up and assist the physician with procedures, including laceration repair and pap/pelvic procedures.
  • Schedule outside tests or procedures, such as x-rays or MRIs, and provide patients with appropriate preparation instructions.
  • Coordinate admissions and referrals and call in prescriptions.
  • Stock examination rooms and conduct daily supply inventory, reporting items that need to be ordered.
  • Assist with scheduling appointments in the EMR system as required.
  • Screen calls and determine urgency, the need for an appointment, or whether phone advice is sufficient.
  • Assist with completing patient forms, including Workers’ Compensation and disability forms.
  • Attend staff, educational, and other required meetings.
  • Perform other related duties as assigned by nurses, the practice manager, or a physician.
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