GYN - Centre St., Kalamazoo

Bronson Healthcare•Kalamazoo, MI

4d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role includes recording vital signs and immunizations, conducting initial patient assessments, obtaining concise patient histories, and providing clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, and care, and coordinates referrals. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements

High school diploma or GED required.
Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and ability to handle information confidentially.
Ability to communicate clearly and effectively with patients, doctors, and other staff.
Ability to work independently and as an integral member of a healthcare team.
Personal computer skills and ability to input and retrieve data from organizational computerized systems.
Excellent verbal and communication skills and ability to maintain positive customer service.
Ability to establish effective working relationships with physicians, office staff, and employees in a team environment.
Maintain the highest level of confidentiality.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations, including assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
Document pertinent information in patient charts and maintain documentation standards; review charts before appointments to ensure requests and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up and assist physicians with procedures, including laceration repair and Pap/pelvic procedures.
Schedule outside tests or procedures in other departments or facilities, such as x-rays and MRIs.
Prepare patients for tests and procedures by providing appropriate instructions.
Coordinate admissions and referrals, and call in prescriptions.
Stock examination rooms and conduct daily supply inventory, reporting items that need to be ordered.
Assist with scheduling appointments in the EMR system as required.
Screen calls and determine urgency, the need for an appointment, or whether phone advice is sufficient.
Assist with completion of miscellaneous patient forms, such as Workers’ Compensation and disability forms.
Attend staff, educational, and other meetings as required.
Perform other related duties as assigned by nurses, the practice manager, or a physician.
Provide patient and family education regarding medications, treatments, care, and referrals.
Maintain patient confidentiality and communicate and work effectively with patients, physicians, office staff, and other healthcare professionals.