Medical Assistant (MA) Florence Urgent Care

St. Elizabeth Healthcare•Florence, KY

23d

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and ensures compliance with OSHA, CLIA, and HIPAA regulations. The position reports to the Practice Manager or Team Leader and is scheduled for 40 hours.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must meet at least one of the following: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities such as Athletic Trainer.

Nice To Haves

An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, measure vital signs, and document the information in their charts.
Document appropriate patient history in patient charts.
Give patients clear directions, address concerns about examinations, and document appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision.
Provide patient instructions as directed by providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and workstations.
Clean and disinfect exam rooms.
Clean, maintain, and sterilize equipment and instruments, and report equipment malfunctions to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain logs and perform required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Assist with patient requests.
Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front-office staff to providers.
Complete referrals, outpatient test scheduling, and precertification.
File and distribute patient information accurately and on time.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy guidelines when working as a scribe.
Perform other duties assigned by the Clinical Coordinator or Practice Manager.
Depending on practice needs, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and laboratory procedures; collect patient samples; and answer and triage patient calls and questions.