About The Position

Texas Orthopedics, a division of OrthoLoneStar, is hiring a Medical Assistant to support physicians and patient care at its South Austin and Northwest Austin clinics. The Medical Assistant assists physicians with treatment, casting, bracing, and other clinical duties; provides patients with information about clinic services; and represents the clinic positively. The role works closely with physicians and staff to deliver quality, efficient care while respecting patient privacy and dignity. It includes travel to other clinic locations as needed and other duties as assigned.

Requirements

  • High school diploma or GED.
  • One year of experience in a health care setting; orthopedic experience is preferred.
  • Outstanding interpersonal skills and ability to communicate with physicians, staff, and outside consultants.
  • Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
  • Knowledge of computer systems and applications, including the current electronic medical record.
  • Ability to walk frequently and stand for extended periods.
  • Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
  • Full range of motion.
  • Adequate visual acuity to read and interpret written material.
  • Adequate hearing and speaking abilities to interact appropriately with patients and coworkers.

Nice To Haves

  • Graduation from an accredited medical assisting course.
  • Medical Assistant certificate.
  • Orthopedic experience.
  • Phlebotomy certification, for assisting with phlebotomy.

Responsibilities

  • Assist physicians with patient treatment as directed.
  • Prepare injections, take vital signs, complete health history questionnaires, and facilitate suture removals and dressing changes.
  • Apply casts, splints, and durable medical equipment as needed, coordinating clinic flow with the Cast Technician or Orthopedic Technician.
  • Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders according to physician instructions; assist with patient education.
  • Maintain timely, safe, and efficient clinic operations while protecting patient privacy and dignity.
  • Prepare examination rooms, instruments, and linens; check sharps containers for each clinic.
  • Work with the assigned musculoskeletal team to ensure quality patient care and compliance with clinic standards.
  • Assist physicians with procedure and diagnosis coding on encounter forms.
  • Review physician schedules, appointment types, allotted times, and meeting schedules, and help manage clinic flow and attendance.
  • Coordinate physician schedules with the Office Manager.
  • Ensure required medical records are available for appointments and contact the responsible agency when records are missing.
  • Document patient-related communication and treatment in the electronic medical record.
  • Help facilitate triage tasks and scheduled drugs through ECPS or triplicates with the physician.
  • Review and help manage physician communication folders and electronic tasks daily.
  • Assist physicians in reviewing no-show and cancellation patients and take appropriate action.
  • Maintain supplies, restock rooms, and sterilize instruments on the prescribed schedules.
  • Function as a responsible designated technician according to the doctor-specific Ortho Tech manual guidelines.
  • Attend continuing education and skill labs offered by Texas Orthopedics.
  • Assist with phlebotomy if certified.
  • Track and complete patient FMLA forms in a timely manner.
  • Work in clinics for non-assigned physicians as scheduled.
  • Assist physicians with electronic communication responses to resolve patient inquiries.
  • Assist with obtaining prior authorizations for diagnostic studies and viscosupplementation injections.
  • Answer inbound patient calls regarding clinical needs.
  • Maintain strict confidentiality.
  • Travel to other locations as needed.
  • Perform other duties as assigned.

Benefits

  • Medical insurance with VIP Health Advocate Service
  • Health Savings Account (HSA) with employer contribution
  • Flexible Spending Account (FSA)
  • Dental coverage
  • Vision coverage
  • 7–8 paid holidays each year
  • 12 PTO days to start, increasing with tenure up to 22 days
  • 401(k) with Safe Harbor contribution plus profit sharing once eligible
  • Life insurance
  • Short- and long-term disability
  • Additional supplemental plans
  • Mileage reimbursement and travel time for eligible positions
  • Colleague Recognition Program
  • Employee Assistance Program and well-being support
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