Medical Assistant - South Austin & Northwest Austin Clinics - Texas Orthopedics

ORTHOLONESTAR MSO LLC•Austin, TX
•$17 - $25•Onsite

About The Position

Texas Orthopedics, a division of OrthoLoneStar, is seeking a Medical Assistant to support physicians and patient care at its South Austin and Northwest Austin clinics. The Medical Assistant assists physicians with patient care, including casting and bracing, and helps patients understand and make use of clinic services. The role is expected to convey a positive image of the clinic and support efficient, safe, high-quality care that respects patient privacy and dignity. The position works closely with physicians and the assigned musculoskeletal team to coordinate clinic flow, prepare rooms and instruments, document patient communications and treatment in the EMR, facilitate orders and patient education, and help manage clinical tasks and communications. The role may involve travel between clinic locations and working clinics for non-assigned physicians as scheduled.

Requirements

  • High school diploma or GED.
  • One year of experience in a health care setting; orthopedic experience is preferred.
  • Outstanding interpersonal skills and ability to communicate with physicians, staff, and outside consultants.
  • Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
  • Knowledge of computer systems and applications, including the current EMR.
  • Ability to walk frequently and stand for extended periods.
  • Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
  • Full range of motion.
  • Adequate visual acuity to read and ability to interpret and understand written material.
  • Adequate hearing and speaking abilities to interact appropriately with patients and co-workers.

Nice To Haves

  • Graduation from an accredited Medical Assisting course.
  • Medical Assistant certificate.
  • Phlebotomy certification, for assisting with phlebotomy.

Responsibilities

  • Assist physicians with patient care as directed, including preparing injections, taking vital signs, completing health history questionnaires, and facilitating suture removals and dressing changes.
  • Apply casts, splints, and durable medical equipment as needed, coordinating clinic flow with cast or orthopedic technicians.
  • Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders per physician instruction; assist with patient education.
  • Help maintain timely, safe, efficient clinic operations while respecting patient privacy and dignity.
  • Prepare exam rooms, instruments, and linens, and check sharps containers for each clinic.
  • Work with the assigned musculoskeletal team to support quality patient care and ensure compliance with clinic standards.
  • Assist physicians with procedure and diagnosis coding on encounter forms.
  • Review physician schedules, including new and follow-up patients, allotted appointment times, and hospital or other meetings; help coordinate clinic flow and schedules with the Office Manager.
  • Ensure required medical records are available for appointments and contact the responsible agency if records are missing.
  • Document patient-related communications and treatment in the EMR.
  • Help facilitate triage tasks and scheduled drugs through ECPS or triplicate prescriptions, as applicable.
  • Review and help manage physicians’ communication folders and electronic tasks daily.
  • Assist physicians in reviewing no-show and cancellation patients and taking appropriate action.
  • Maintain supplies, restock rooms, and sterilize instruments according to prescribed schedules.
  • Function as a designated technician according to the guidelines in the physician-specific Ortho Tech manual.
  • Attend continuing education and skill labs offered by Texas Orthopedics.
  • Assist with phlebotomy if certified.
  • Track and complete patient FMLA forms in a timely manner.
  • Work in non-assigned physician clinics as scheduled.
  • Help physicians respond to electronic communications and resolve patient inquiries.
  • Assist with prior authorizations for diagnostic studies and viscosupplementation injections.
  • Answer inbound patient calls regarding clinical needs.
  • Maintain strict confidentiality.
  • Travel to other locations as needed.
  • Perform other duties as assigned.

Benefits

  • Medical insurance with VIP Health Advocate Service
  • Health Savings Account (HSA) with employer contribution
  • Flexible Spending Account (FSA)
  • Dental coverage
  • Vision coverage
  • 7–8 paid holidays each year
  • 12 PTO days to start, with increases based on tenure up to 22 days
  • 401(k) with Safe Harbor contribution plus profit sharing once eligible
  • Life insurance
  • Short- and long-term disability
  • Additional supplemental plans
  • Mileage reimbursement and travel time for eligible positions
  • Colleague Recognition Program
  • Employee Assistance Program well-being support
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