Medical Assistant - Leander & South Austin Clinics - Texas Orthopedics (2659)

Ortholonestar•Leander, TX

1d•Onsite

About The Position

Texas Orthopedics, a division of OrthoLoneStar, is seeking a Medical Assistant to support physicians and patient care at its clinics. The role assists physicians with patient treatment, including casting, bracing, injections, vital signs, patient questionnaires, suture removal, dressing changes, and patient education. It also helps patients make full use of clinic services and maintains a positive image of the clinic. The Medical Assistant supports efficient clinic operations by preparing exam rooms and instruments, maintaining supplies, coordinating schedules and records, documenting patient communications and treatment in the EMR, and assisting with clinical orders, coding, triage, prior authorizations, calls, and physician communications. The position works with assigned musculoskeletal teams, follows clinic quality and safety standards, maintains confidentiality, and may travel between locations as needed. The work environment combines clinic and office settings and may involve exposure to communicable diseases, toxic substances, radiation, and bodily fluids.

Requirements

High school diploma or GED.
One year of experience in a health care setting; orthopedic experience is preferred.
Outstanding interpersonal skills and ability to communicate with physicians, staff, and outside consultants.
Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
Knowledge of computer systems and applications, including the current EMR.
Ability to walk frequently and stand for extended periods.
Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
Full range of motion.
Adequate visual acuity to read and interpret written material.
Adequate hearing and speaking abilities to interact appropriately with patients and coworkers.

Nice To Haves

Graduation from an accredited Medical Assisting course.
Medical Assistant certificate.
Phlebotomy certification (for assisting with phlebotomy).

Responsibilities

Assist physicians with treating patients as directed.
Prepare injections, take vital signs, complete health-history questionnaires, and facilitate suture removals and dressing changes.
Apply casts, splints, and durable medical equipment as needed, coordinating with cast or orthopedic technicians.
Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders per physician instruction; assist with patient education.
Maintain timely, safe, efficient clinic care while respecting patient privacy and dignity.
Prepare exam rooms, instruments, and linens, and check sharps containers for each clinic.
Work with assigned musculoskeletal team members to provide quality patient care and services and comply with clinic standards.
Assist physicians with procedure and diagnosis coding on encounter forms.
Review schedules and appointment timing, coordinate with the Office Manager, and help physicians maintain clinic flow around meetings.
Ensure required medical records are available for appointments and contact record-holding agencies when records are missing.
Document patient-related communications and treatment in the EMR.
Help facilitate triage tasks and scheduled drugs through ECPS or triplicates with physicians.
Review and help manage physician communication folders and electronic tasks daily.
Assist physicians in reviewing no-show and cancellation patients and take appropriate action.
Maintain supplies, restock rooms, and sterilize instruments on the prescribed schedule.
Function as a designated technician according to the doctor-specific Ortho Tech manual guidelines.
Attend continuing education and skill labs offered by Texas Orthopedics.
Assist with phlebotomy if certified.
Track and complete patient FMLA forms in a timely manner.
Work in clinics for non-assigned physicians as scheduled.
Assist physicians with responses to electronic communications and resolution of patient inquiries.
Assist with prior authorizations for diagnostic studies and viscosupplementation injections.
Answer inbound patient calls regarding clinical needs.
Maintain strict confidentiality.
Travel to other locations as needed.
Perform other duties as assigned.