Medical Assistant | Inpatient Services

Odyssey House Louisiana • New Orleans, LA

3d

About The Position

Odyssey House Louisiana, Inc. is seeking a full-time Medical Assistant for Inpatient Services. The Medical Assistant is a first point of contact for clients and supports delivery of high-quality health care by assisting clients throughout the care process, coordinating with providers, and helping ensure timely, comprehensive, and compassionate care. The role works with medical providers, nursing staff, and leadership to support efficient patient flow and high standards of care during inpatient stays. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Current and unexpired CPR certification.
• Proficiency in MS Office 365.
• At least 1 year of Electronic Health Records experience.

Nice To Haves

• Certification as a Medical Assistant (CMA, RMA, or equivalent).

Responsibilities

• Collaborate with medical providers, nursing staff, and leadership to support efficient patient flow, minimize wait times, and maintain a high standard of care during inpatient stays.
• Work effectively with multiple providers in person to support seamless patient care.
• Follow approved workflows and remain composed while multitasking in a fast-paced primary care environment.
• Collect and document vital signs and medical history.
• Administer and update PHQ-9 and GAD-7 screenings.
• Review and update patient allergies, reconcile and update current medications, and verify and update preferred pharmacy information.
• Complete medication prior authorizations.
• Collect and document UAs.
• Accurately document patient information in the EHR in compliance with LDH requirements and CARF standards.
• Communicate patient concerns, complaints, and client needs to staff providers and the Community Health Center to support continuity and quality of care.
• Address client concerns received by email from residential, partnered departments, and community agencies in a timely and professional manner.
• Administer and accurately document intramuscular injections in accordance with protocols.
• Maintain a clean workstation.
• Comply with HIPAA regulations and safeguard patient privacy and confidentiality.
• Provide compassionate, respectful, and culturally sensitive care to clients from diverse backgrounds.
• Maintain professional boundaries while fostering a caring and supportive patient experience.
• Perform other duties as required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term and short-term disability insurance
• Leave benefits
• 401(k) match

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed