Medical Assistant - OrthoNeuro

SCA Health•Dublin, OH

13d

About The Position

OrthoAlliance, part of SCA Health and Optum, is a physician-led management services organization supporting orthopedic practices and specialty care. The Medical Assistant provides general clinical and administrative support, including completing health-history and physical (H&P) reviews, communicating with physicians and staff, handling physician messages, and maintaining clean exam rooms and work areas. The role supports patient care in an orthopedic clinic and may involve travel to satellite offices and Saturday on-call work if necessary. The Medical Assistant completes EMR intake, escorts patients to rooms, reviews H&Ps for new patients or problems before physician visits, and assists with clinical tasks such as casting, suture removal, injections, and recording prescriptions. The position also handles patient instructions and messages, documents procedures and diagnoses, coordinates outpatient testing and pre-certifications, maintains medical records and supplies, and supports compliance with safety and OSHA requirements. The role requires a high school diploma or equivalent and 2–3 years of clinical experience. Completion of a certified Medical Assistant program is preferred. The posted pay range is $19.00–$22.00 per hour.

Requirements

High school diploma or equivalent.
Minimum of 2–3 years of experience in a clinical setting.
Proficiency in EMR systems and basic computer applications.
Strong interpersonal and communication skills.
Ability to multitask in a fast-paced environment with attention to detail.
Ability to frequently hear and communicate orally; see up close and at a distance; read and comprehend; stand, sit, walk, reach, handle, and feel objects; and climb, pull, push, and kneel.
Maximum unassisted lift of 50 lbs.; average lift of 25–50 lbs.

Nice To Haves

Completion of a certified Medical Assistant program (CMA, RMA, or equivalent).
Orthopedic or surgical specialty experience.
Experience with orthopedic-specific EMR systems such as Athenahealth, NextGen, or Epic.
Familiarity with medical terminology, procedures, and durable medical equipment (DME).
Bilingual ability, such as Spanish or Mandarin.

Responsibilities

Attend department, clinic, or company meetings and required annual in-service programs.
Use sound judgment to address questionable findings or concerns; work cooperatively and flexibly as priorities change.
Follow company policies and facility safety procedures, identify unsafe conditions, and notify a supervisor.
Complete EMR intake at the time of service and escort patients to exam rooms.
Review H&Ps for new patients or new problems before the physician sees the patient.
Provide medical assistance as needed, including casting, suture removal, drawing injections, and recording prescriptions.
Give patients instructions concerning cast-related issues.
Assist with physical therapy requests, requests to be off work, and school notes.
Assign procedure and diagnosis coding as determined by the physician and document it on the encounter form.
Review encounter forms for completeness and accuracy, including procedures and supplies.
Receive and respond to medical messages and prescription requests from patients, and document them in the patient record.
Communicate with physicians and staff.
Comply with OSHA regulations for biohazardous disposal.
Order medical supplies as needed and assist with filing medical records when necessary.
Dispose of expired medications.
Facilitate scheduling and pre-certification for outpatient testing, including MRI, CT, bone scans, and DEXA scans.
Keep exam rooms and clinic work areas clean and tidy for the next scheduled clinic.
Provide Saturday on-call coverage if necessary and travel to satellite offices if necessary.
Obtain MRI and X-ray readings for physician review and diagnosis, which may require travel and follow-up with local radiologists.
Contact ancillary services to coordinate follow-up care and communication among involved parties.
Develop a streamlined process for written or verbal patient messages after physician review.