MED ASSISTANT CERT - CLIN

Covenant Health•Sevierville, TN

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The position supports clinical operations, patient intake and records, examination-room readiness, provider schedules, reception, and a safe, therapeutic patient environment. The role is based in Community Care Sevierville and is full-time, 72 hours per pay period, on day shift.

Requirements

  • Certified Medical Assistant certification is required.
  • No minimum experience is specified.
  • No minimum education is specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

  • Maintains departmental policies, procedures, objectives, quality assessment activities, and safety, environmental, and infection-control standards.
  • Performs basic nursing procedures, including measuring height and weight according to oncology best practice, taking vital signs, completing ambulatory intake, and performing venipunctures and injections when indicated and within scope of practice.
  • Interviews patients, obtains initial basic evaluation information, enters information into the EMR, and reports it to the appropriate practitioner.
  • Maintains a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
  • Assists physicians or practitioners with examinations, procedures, and other direct patient-care processes.
  • Ensures adequate supplies and necessary equipment are available.
  • Monitors the accuracy of patient medical records, maintains required reports and statistics, assists with medical-record requests, and scans documentation into the medical record.
  • Inspects the work area daily for compliance with policies, procedures, regulations, and standards, and takes corrective action when appropriate.
  • Cleans and restocks examination rooms daily and transports instruments to sterile processing as needed.
  • Assists with chart preparation and provider schedule management.
  • Provides assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposal, and prescription refill management.
  • Performs reception duties, including professional call scripting, appropriate message documentation in message pools, and real-time appointment scheduling and rescheduling.
  • Demonstrates competence in critical skills and delivers care appropriate to the age-specific needs of the population served.
  • Supports professional growth by participating in educational programs, reviewing current literature, and attending in-service meetings and workshops.
  • Cooperates with personnel to achieve department objectives and maintain employee relations, interdepartmental objectives, and infection-control policies.
  • Attends meetings as required.
  • Supports a positive work environment and teamwork, demonstrates initiative, and promotes positive relationships with coworkers.
  • Follows policies, procedures, and safety standards; completes required annual education assignments; works toward goals and objectives; and participates in quality-improvement initiatives as requested.
  • Performs other duties as assigned.
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