MED ASSISTANT CERT - CLIN

Covenant Health•Crossville, TN

About The Position

Under general supervision, the Medical Assistant performs basic nursing procedures and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The role supports patient intake and evaluation, documentation, clinical and administrative workflows, and a safe, comfortable, and therapeutic environment for patients and families. The position is with CH Women's Care Cumberland and is listed as full-time, 76 hours per pay period, day shift.

Requirements

  • Certified Medical Assistant certification is required.
  • No minimum experience is specified.
  • No minimum education is specified; education must be sufficient to meet the standards for the required license and/or certification.

Responsibilities

  • Maintain departmental policies and procedures, objectives, quality assessment activities, and safety, environmental, and infection control standards.
  • Perform basic nursing procedures, including measuring height and weight according to oncology best practices, taking vital signs, and completing ambulatory intake. Perform venipunctures and injections as indicated and permitted by scope of practice.
  • Interview patients, obtain initial basic evaluation information, enter information into the EMR, and report it to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
  • Assist physicians or practitioners with examinations, procedures, and other direct patient care processes.
  • Ensure adequate supplies and necessary equipment are available.
  • Monitor the accuracy of patient medical record entries; maintain required reports and statistics; assist with medical record requests and scanning documentation into the medical record.
  • Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Provide assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription refill management.
  • Perform reception duties, including professional telephone scripting, appropriate message documentation in message pools, and real-time appointment scheduling and rescheduling.
  • Demonstrate competence in critical skills and deliver care appropriate to the age-specific needs of the population served.
  • Support professional growth and development through educational programs, current literature, in-service meetings, and workshops.
  • Cooperate with other personnel to achieve department objectives, maintain good employee relations, support interdepartmental objectives, and follow infection control policies.
  • Attend meetings as required.
  • Maintain a positive attitude, support teamwork and a positive work environment within and outside the department, demonstrate daily initiative, and promote positive relationships with coworkers.
  • Follow policies, procedures, and safety standards; complete required annual education assignments; work toward goals and objectives; and participate in quality improvement initiatives as requested.
  • Perform other duties as assigned.
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