Med Assistant Cert - Clin

Covenant Health•Knoxville, TN

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The position is with Urgent Care South Knoxville and is full-time, 72 hours per pay period, on the day shift. Covenant Medical Group is the employed and managed medical practice organization of Covenant Health. It provides comprehensive care across East Tennessee through more than 300 physicians and advanced practice providers in 20 communities, spanning primary care, walk-in clinics, preventive medicine, and advanced surgical and subspecialty services. The organization is committed to coordinated, patient-centered care and access to providers close to home.

Requirements

  • Certified Medical Assistant certification is required.
  • Minimum experience: None.
  • No minimum education is specified; education must be sufficient to meet the standards for the required license and/or certification.

Responsibilities

  • Follow established departmental policies and procedures, objectives, quality assessment programs, and safety, environmental, and infection control standards.
  • Perform basic nursing procedures, including measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake.
  • Perform venipunctures and injections when indicated and within scope of practice.
  • Interview patients, obtain initial basic evaluation information, enter information into the EMR, and report it to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families, using AIDET communication fundamentals and respecting patient comfort and privacy.
  • Assist physicians or practitioners with examinations, procedures, and other direct patient-care processes.
  • Ensure adequate stock of supplies and necessary equipment.
  • Monitor the accuracy of patient medical-record entries and maintain required reports and statistics.
  • Assist with medical-record requests and scan documentation into the medical record.
  • Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily, and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management, and provide other assigned provider support.
  • Assist with note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription refill management.
  • Perform reception duties, including professional call scripting, appropriate documentation of messages in message pools, and real-time appointment scheduling and rescheduling.
  • Deliver care according to the age-specific needs of the population served and demonstrate competence in required critical skills.
  • Support professional growth through educational programs, current literature, in-service meetings, and workshops.
  • Cooperate with other personnel to meet department objectives, maintain good employee relations, and support interdepartmental objectives and infection control policies.
  • Attend required meetings and complete required annual education assignments.
  • Support a positive work environment and teamwork, show initiative, and promote positive relationships with coworkers.
  • Follow policies, procedures, and safety standards; work toward goals and objectives; and participate in quality improvement initiatives as requested.
  • Perform other duties as assigned.
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