Medical Assistant l

Southeast Medical Group•Atlanta, GA

About The Position

The Medical Assistant works closely with primary care physicians and other healthcare professionals to provide patient care and support clinical and administrative operations. Duties include preparing patients for examinations, taking vital signs and health histories, administering immunizations, injections, and medications, performing tests, and assisting physicians with treatments and procedures. The role also involves scheduling and checking out patients, managing calls and messages, processing referrals and prior authorizations, maintaining patient records, and preparing and stocking examination rooms and equipment. The position calls for a supportive, team-oriented approach, clear and courteous communication, attention to detail, and a commitment to patient comfort, quality service, and confidentiality. Southeast Medical Group offers a monthly bonus opportunity and a self-paced career ladder with three levels and a lead opportunity; promotions are offered twice a year. Applicants with more than two years of demonstrated medical assistant experience may be considered in lieu of certification for level 1, but will have limited career ladder opportunities.

Requirements

Current Medical Assistant certification is required through an examination by AAMA, AMT, NHA, NCCT, or RMA; level 1 applicants with more than two years of demonstrated medical assistant experience may be considered in lieu of certification, with limited career ladder opportunity.
Current Basic Life Support (BLS) certification through AHA.
High school diploma or GED.
Complete applicable competency assessments and skill checklists satisfactorily within 90 days of hire or transfer into the Medical Assistant job.
If hired into the Southeast Medical Group Career Ladder, complete training and assessment for the hired level within 90 days.
Ability to communicate clearly and effectively with patients and external parties in a courteous and friendly manner.
Knowledge of medical terminology, patient care and examination procedures, medical practices, administrative processes, and organizational policies.
Ability to maintain confidentiality, exhibit compassion and professionalism, and remain organized and attentive to detail.
Ability to work quickly and efficiently to ensure patient comfort and satisfaction.
Ability to understand and communicate in verbal and written English.
Computer literacy and entry-level working knowledge of Microsoft Outlook and Word.
Ability to organize, coordinate, prioritize, and facilitate tasks; work independently or with a team; and report to work as scheduled.
Ability to travel to multiple locations to support business needs as required.

Responsibilities

Provide immunizations, take vital signs, room patients, and perform clinical and clerical duties.
Prepare patients for physician visits and examinations; record health histories and complete appropriate documentation.
Perform tests and collect specimens; set up EKG machines and other ancillary testing equipment.
Administer injections and medications and assist physicians with medical treatments, procedures, and exams.
Receive and direct phone calls; obtain patient information, update records, and ensure forms and consents are completed.
Check out patients, assist with referral processing, and arrange laboratory services.
Prepare examination rooms and equipment, clean instruments, and stock rooms with appropriate medical supplies.
Manage messages, prior authorizations, and patient calls.
Deliver quality customer service and maintain established quality control standards.