About The Position

This full-time, non-exempt position is based at Asbury Dermatology and works on-site during the day. The Medical Assistant spends a high percentage of time performing real-time medical transcription as a Documentation Assistant for a specific physician. The role captures accurate, detailed documentation of patient encounters, routes and processes documentation, and delivers reports to physicians for timely review. The position also uses office-based skills to support physicians and nursing personnel, maintain smooth office operations and continuity of patient care, and contribute to client satisfaction. The position is patient-facing and has no supervisory or budget responsibility. The Medical Assistant coordinates care with an interdisciplinary team, assists with patient care and activities of daily living, supports infection prevention, and helps providers navigate and use the electronic health record. Documentation Assistant entries must be authenticated and include the required provider verification and date/time information. The role is expected to deliver respectful, empathetic, ethical, and evidence-based care and support professional relationships and ongoing learning.

Requirements

  • Successfully completed the first semester of an accredited nursing program; or successfully completed a medical assistant or patient care technician program; or hold an eligible certification that may substitute for the education requirement.
  • Required certification: Patient Care Technician (PCTC—AMCA), or an active certification to practice in Kansas as a Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician, as a substitute for the education qualification.
  • Experience typing or transcribing conversations.
  • Experience in a medical setting working with providers.
  • Experience with medical terminology and procedures.
  • Conscientious care of equipment, use of supplies, and personal time.
  • Knowledge of correct setup and procedures for ear irrigation, monitoring oxygen by mask and nasal cannula, and assisting with suture care and removal.
  • Knowledge of correct techniques for ordering, collecting, and labeling specimens and assisting providers with clean or sterile procedures.
  • Ability to organize and prioritize assigned work and interact with patients professionally and empathetically.
  • Ability to meet on-site work expectations; remote work is not available.

Nice To Haves

  • One year of transcription, scribe, medical assistant, or patient care technician experience.

Responsibilities

  • Capture accurate and detailed documentation of patient encounters in real time for a specific physician; route and process documentation and deliver reports for timely physician review.
  • Coordinate care with the interdisciplinary care team and implement strategies to promote health and wellness and achieve expected outcomes.
  • Communicate pertinent patient and situational information in a timely manner, and relay EHR advisories or alerts to the provider for guidance.
  • Promote infection prevention through standard precautions, dressing changes, wound care, hand hygiene, and maintaining clean patient rooms and department areas.
  • Assist with activities of daily living; measure and record weight, height, and vital signs; and report changes to the assigned nurse.
  • Ensure provider entries affirm the provider’s presence during the recorded encounter, verify review and accuracy of information, and include provider authentication with date and time.
  • Assist providers in navigating the EHR, respond to messages as directed, enter information as directed, and authenticate Documentation Assistant entries with date and time.
  • Provide caring, respectful, and empathetic patient interactions, including creating caring relationships and allowing uninterrupted moments with patients.
  • Promote a mutually respectful environment, encourage exchange of ideas, integrate ethics into practice, and advocate in all roles and settings.
  • Apply diversity, equity, and inclusion principles by respecting others’ uniqueness, perspectives, backgrounds, and beliefs.
  • Communicate effectively in all areas of professional practice.
  • Mentor PCTs who are new to their roles and support students in developing knowledge, skills, and abilities.
  • Pursue lifelong learning through critical thinking, self-reflection, and inquiry; participate in the evolution of Stormont Vail Health’s professional practice model.
  • Use appropriate resources to provide and sustain safe, effective, financially responsible, and judicious evidence-based nursing services.
  • Comply with Stormont Vail Health policies, standards, mandatory training, and requirements; perform other duties as assigned.
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