Medical Assistant, Dermatology

Sutter Health•San Jose, CA

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient-care teams through back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient and departmental workflows and assists the care team in implementing the medical plan of care. It uses education, technical competence, and patient-interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. The position is based in Dermatology at Sutter Health’s PAMF-Palo Alto Medical Foundation CAD organization. The role is a regular, full-time, non-exempt position with a day shift, Monday through Friday, 40 hours per week. Weekend work may be required as needed. Employees may handle hazardous or potentially hazardous drugs in accordance with applicable NIOSH identification and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship, verified on the Medical Assistant school website.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Validated competence in basic Medical Assisting skills, such as taking vital signs, preparing patients for examinations, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including the ability to prioritize assignments and meet deadlines within standardized procedures and scientific methods.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient-care teams.
Perform back-office and patient-related tasks that support the delivery of high-quality patient care.
Help ensure smooth patient and departmental workflows.
Assist the patient-care team in implementing the medical plan of care.
Use patient-interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.
Handle hazardous or potentially hazardous drugs when required, in accordance with applicable guidelines.