Medical Assistant, Dermatology

Sutter Health•Palo Alto, CA

About The Position

Provides clinical and clerical support to providers and members of patient care teams by performing back-office and patient-related tasks that support high-quality care. Helps ensure smooth patient flow and departmental workflow, and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. This position is in Dermatology at PAMF-Palo Alto Medical Foundation PAD.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program, with diploma presented within 90 days, or completion of a 160-hour Medical Assistant externship.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Validated competence in basic Medical Assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized procedures and scientific methods.
General knowledge of Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including managing multiple tasks and interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and patient care team members.
Perform back-office and patient-related tasks supporting high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Build patient and family cooperation through education, technical competence, and patient interaction skills.
Perform duties under the direction of a clinician.