Medical Assistant | Dermatology

The South Bend Clinic • South Bend, IN

4d • Onsite

About The Position

The South Bend Clinic is hiring a Medical Assistant for its Dermatology department in South Bend, Indiana. The role supports a collaborative, physician-led team and helps meet patients’ medical and service needs while maintaining efficient office flow. The Medical Assistant performs clinical procedures, rooms patients, documents care, helps verify insurance coverage, and supports care delivery in a fast-paced environment. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Certified Medical Assistant, or non-certified applicant with related expanded experience.
• Be a team player and demonstrate professionalism and customer-service orientation.
• Have proficient computer skills, including EMR skills; be highly organized, able to multitask, and comfortable in a very fast-paced environment.
• Be able to work with a diverse patient base of all ages.
• Assist with clinical procedures specific to the department.
• Perform basic back-office skills, including medication administration, injections, bandaging, and accurately collecting height, weight, and blood pressure.
• Anticipate the physician’s needs and require minimal supervision.

Nice To Haves

• Prior experience is a plus.

Responsibilities

• Provide ongoing triage and manage office flow to meet patients’ medical and service needs and maintain optimal patient flow.
• Perform the technical component of the department’s clinical procedures competently.
• Document all patient care thoroughly, objectively, concisely, and in accordance with appropriate legal guidelines.
• Communicate patient care information thoroughly, objectively, concisely, and in accordance with appropriate legal guidelines.
• Receive patients professionally in the waiting area and room them according to department protocol.
• Maintain accurate and current equipment logs, including refrigerator temperature, autoclave, eyewash, and crash cart logs.
• Verify patient insurance coverage for pre-certification, referrals, and/or authorizations, and document information in Epic.
• Apply general insurance knowledge to help direct patient care.
• Respond appropriately to emergency situations.
• Cross-train in other positions where appropriate, as determined by the manager.
• Use computer systems proficiently as necessary to perform job functions.
• Demonstrate the attitudes and behaviors of The South Bend Clinic Service Standards.
• Perform other appropriate duties as assigned.
• Adhere to HIPAA guidelines in Clinic policies and procedures.

Benefits

• Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
• Mental health benefit at no cost.
• Employer-provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• 40 hours of paid volunteer time off.
• Culture committed to community engagement and social impact.
• Up to 12 weeks of parental leave at 100% pay, subject to eligibility requirements.
• Financial benefit for adoption and surrogacy for non-physician team members, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed