Medical Assistant Float

Neighborhood Health•Alexandria, VA

11d•$19 - $23

About The Position

The Medical Assistant I works as a member of the clinical team to support smooth clinic operations and help clinicians provide patient-centered medical care. The role supports Neighborhood Health’s mission to improve health and advance health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay. The Medical Assistant supports patients and coworkers throughout clinic visits, obtains and documents clinical information, prepares exam rooms, assists providers during exams and procedures, and performs screenings, diagnostic tests, injections, specimen collection, and point-of-care testing. The position also supports patient records, laboratory processes, inventory, clinic safety checks, and administrative work. The employee may rotate to other sites as determined by the nurse coordinator.

Requirements

Good oral and written communication skills.
Familiarity with electronic medical records.
Good interpersonal skills.
American Heart Association Basic Life Support certification; must be obtained within 30 days of hire if not already certified.

Nice To Haves

At least one year of experience as a medical assistant.
Bilingual in Spanish.
Medical assistant certification.

Responsibilities

Support the clinical team and coworkers to ensure patient needs are met.
Obtain and record vital signs, chief complaints, medications, health and social history, and other pertinent information; notify nursing staff or providers of significant changes or abnormal findings.
Prepare exam and procedure rooms, keep rooms stocked, and clean medical equipment, exam tables, and scales according to OSHA and Joint Commission standards.
Chaperone patients during medical exams and assist providers in obtaining informed consent for procedures.
Complete medication reconciliation and pre-visit chart reviews, and keep patient records updated for quality measures.
Document required Patient Centered Medical Home elements, including health literacy and health goals.
Perform screenings, procedures, and diagnostic tests as directed, including vision and hearing screenings, nebulizer administration, and EKG testing.
Administer immunizations and other injections under provider or nurse supervision.
Collect blood samples by finger stick, heel stick, and venipuncture.
Perform point-of-care testing and quality controls for urinalysis, Hemoccult, urine pregnancy, rapid influenza, rapid strep, A1C, hemoglobin, and PT/INR tests.
Record laboratory results and notify nursing staff or providers of abnormal values.
Process specimens according to policies and procedures for off-site laboratory analysis.
Verify patient checkout requirements, including administration of immunizations and other medications, provision of prescriptions and lab orders, and patient education as directed by a provider or nurse.
Help manage vaccine and supply inventories by notifying the clinical team when items are nearing expiration.
Complete weekly environment-of-care checklists and assist with monthly and quarterly walk-throughs; check emergency boxes and refrigerator temperatures.
Use administrative time productively by addressing telephone encounters and patient documents, completing nurse visits, transmitting labs, scanning, and performing other assigned duties.
Interact consistently with patients and staff in a manner that reflects favorably on the organization and promotes teamwork.
Participate in team huddles and assist with process improvement.
If assigned, perform daily, weekly, and monthly autoclave maintenance and sterilize equipment according to CDC guidelines.
Perform other duties as necessary and rotate to other sites as determined by the nurse coordinator.