Medical Assistant (Urgent Care)

Allina Health•Coon Rapids, MN
•$22 - $30•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Medical Assistant supports providers and nursing staff in delivering timely, quality patient care. Work includes rooming patients, managing patient flow, administering medications, communicating with patients, and performing other delegated patient-care tasks. This position is based at Allina Health Group Urgent Care in Coon Rapids, Minnesota, and is scheduled for 26 hours per week (0.65 FTE), with day/evening shifts of variable length and an every-other-weekend rotation. The role is benefits eligible. An eligible external candidate may receive a $2,000 starting bonus.

Requirements

  • Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
  • Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
  • Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
  • Must have current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

  • High school diploma or GED.
  • Previous Medical Assistant experience.
  • Medical terminology knowledge.
  • Medical Assistant certification preferred. Acceptable credentials include Certified Medical Assistant (CMA—AAMA), Registered Medical Assistant (RMA—AMT), Certified Clinical Medical Assistant (CCMA—NHA), National Certified Medical Assistant (NCMA—NCCT), or Certified Medical Administrative Assistant (CMAA—NHA).

Responsibilities

  • Room patients, manage patient flow, and obtain adequate patient medical information and data.
  • Collect and confirm patient information through interviews, questionnaires, and vital signs, and document it accurately in the electronic medical record according to documentation standards.
  • Help patients prepare for physician examinations and provide psycho-emotional support as needed.
  • Collect, label, and process specimens.
  • Facilitate obtaining laboratory and imaging results.
  • Work with the electronic medical record inbox and respond to messages as delegated by a registered nurse or provider.
  • Help cover the front desk and provide backup for patient registration and scheduling as needed.
  • Perform patient-care tasks delegated by a provider or registered nurse, including injections and assisting with procedures.
  • Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health topics.
  • Coordinate test and procedure results with a provider or registered nurse.
  • Prepare refill information for provider review and prescribing as needed.
  • Assist with patient transportation as needed.
  • Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to a supervisor and through safety huddles.
  • Use equipment according to policies, procedures, manufacturer directions, and standards.
  • Follow policies, procedures, standard work, and proper techniques when providing patient care.
  • Clean, stock, and maintain inventory for examination, medication, and supply rooms.
  • Report acute problems and changes in a patient's condition.
  • Apply high-reliability safety principles to all interactions.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support to help navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being resources, including well-being dollars, navigators, programs, activities, coaching, and tools.
  • A $2,000 starting bonus is available for eligible external talent.
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