About The Position

Under the direct supervision of the Clinic Manager, the Medical Assistant supports high-quality patient care at Montage Orthopedics and Sports Medicine. The role prepares patients for provider evaluations by taking vital signs, recording information, and assisting with wound care, injections, and minor procedures. It coordinates patient flow, supports efficient use of facility and provider time, and maintains treatment rooms. The Medical Assistant assists with scheduling surgeries, obtaining authorizations for diagnostics and Durable Medical Equipment, and ensuring required clearances are in place. The role also handles basic administrative tasks, including answering phone calls, responding to emails, and following up promptly on flagged items in the system. Additional duties include maintaining medical-supply inventory, ensuring the cleanliness of treatment rooms and other areas, and participating in training new employees. The position works closely with clinical and administrative teams to support smooth operations and excellent patient care. Organizational skills, adaptability in a fast-paced environment, and commitment to patient confidentiality are important to maintaining a safe, efficient, and clean work environment and ensuring equipment is used properly and supplies are adequately stocked.

Requirements

  • Minimum 3 years of experience working in a surgical specialty clinic or a CCMA/CMAC certification as listed in the posting.
  • One-year certificate from a college or technical school and at least one year of related experience and/or training, or an equivalent combination of education and experience.
  • Computer skills, including proficiency with Electronic Medical Records (EMR) and working knowledge of Microsoft Office, particularly Outlook.
  • Computer literacy and comfort using office machines and filing systems.
  • Organizational skills and ability to manage multiple tasks, adjust to changing deadlines, and handle emergency situations or shifting priorities.
  • Attention to detail, conscientiousness, and strong follow-through.
  • Excellent telephone communication skills for professional interactions with patients and staff.
  • Ability to perform basic arithmetic with whole numbers, fractions, and decimals.
  • Ability to manage cash transactions and accurately reconcile cash drawer balances with computer system reports.
  • Ability to complete tasks in a timely manner while maintaining high-quality results.

Nice To Haves

  • CPR/BLS certification preferred.
  • Certified Clinical Medical Assistant (CCMA) certification from the National Healthcareer Association (NHA) preferred.
  • Clinical Medical Assistant Certification (CMAC) from the American Medical Certification Association (AMCA) preferred.

Responsibilities

  • Prepare patients for provider evaluations by taking vital signs and recording information.
  • Assist with wound care, injections, and minor procedures.
  • Coordinate patient flow and help ensure efficient use of facility and provider time.
  • Maintain treatment rooms and ensure treatment rooms and other areas are clean.
  • Assist with scheduling surgeries.
  • Obtain authorizations for diagnostics and Durable Medical Equipment and ensure required clearances are in place.
  • Answer phone calls, respond to emails, and follow up promptly on flagged items in the system.
  • Maintain inventory levels of medical supplies.
  • Participate in training new employees.
  • Work with clinical and administrative teams to support smooth operations and patient care.
  • Ensure equipment is used properly and supplies are adequately stocked.
  • Maintain patient confidentiality.
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