Medical Assistant Orthopedics - per diem

Billings Clinic•Billings, MT

6d•Onsite

About The Position

The Medical Assistant I works under general supervision in Billings Clinic Orthopedics and supports patient care and treatment while providing administrative and clerical assistance. The role collaborates with physicians, advanced practice providers, registered nurses, licensed practical nurses, and other healthcare team members to address patients’ physical, psychosocial, educational, and spiritual needs and help ensure smooth clinical operations and high-quality care. The position is per diem, as needed, on the day shift. It is non-exempt and has a starting wage of $17.00–$21.25, depending on experience. The role requires a high school diploma or equivalent. Completion of the MA residency or certification is required within 12 months of hire, if applicable. Medical Terminology, Medication History, and New Clinic Staff classes must be completed within six months and/or before testing.

Requirements

High school diploma or GED equivalent.
Complete the Medical Assistant residency or obtain certification within 12 months of hire, if applicable.
Complete Medical Terminology, Medication History, and New Clinic Staff classes within six months and/or before testing.

Responsibilities

Comply with mandatory organizational and departmental standards, including employee safety, patient safety, and job performance requirements.
Maintain competency in organizational, departmental, and external agency standards concerning the environment, patient care, and safety.
Prepare examination rooms, equipment, and supplies according to patient needs and the examination or procedure.
Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; help with registration and copay collection as needed.
Obtain and record patient medical histories, vital signs, and other relevant data.
Assist with minor procedures and physical examinations and document them in the patient’s medical record.
Collect and label laboratory specimens according to clinic policies and ensure proper handling.
Administer basic vaccines to eligible patients aged 18 and older.
Clean and disinfect clinical equipment according to infection-control procedures and guidelines.
Screen and direct incoming calls and message-center communications to the appropriate provider or department.
Order and maintain clinical and office supplies and equipment as directed by supervisors.
Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
Compile and report statistical data as directed.
Attend required meetings and participate in departmental committees when necessary.
Provide basic patient instructions and education as directed by physicians or advanced practice providers, or according to department protocols.
Collaborate with physicians, advanced practice providers, registered nurses, licensed practical nurses, and other healthcare staff to coordinate patient care.
Support a positive patient experience by addressing concerns and providing reassurance when needed.
Follow department procedures for patient safety, infection control, and pharmaceutical handling.
Participate in patient-safety and risk-management activities as directed.
Maintain awareness of patient-safety goals and follow protocols to support a safe clinical environment.
Participate in ongoing training and development to maintain skills and competencies.