MED ASSISTANT CERT - CLIN

Covenant Health•Harriman, TN

About The Position

Under general supervision, the Medical Assistant performs basic nursing procedures and assists physicians or practitioners with examinations, procedures, and other activities related to direct patient care. The role supports patient intake and records, provider workflows, reception and scheduling, and the maintenance of a safe, clean, and properly stocked clinical environment. The position is full-time, 72 hours per pay period, on the day shift, at Roane County Family Practice.

Requirements

  • Certified Medical Assistant certification is required.
  • Minimum experience: none.
  • No minimum education level is specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

  • Follow established departmental policies and procedures, objectives, quality assessment practices, and safety, environmental, and infection-control standards.
  • Perform basic nursing procedures, including measuring height and weight according to oncology best practice, taking vital signs, completing ambulatory intake, and performing venipunctures and injections when indicated and within scope of practice.
  • Interview patients, obtain initial basic evaluation information, enter information into the electronic medical record, and report it to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
  • Assist physicians or practitioners with examinations, procedures, and other direct patient-care processes.
  • Maintain adequate supplies and necessary equipment.
  • Ensure accurate recording in patient medical records; maintain required reports and statistics; assist with medical-record requests and scanning documentation.
  • Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Provide assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription-refill management.
  • Perform reception duties, including professional phone scripting, documenting messages in message pools, and real-time appointment scheduling and rescheduling.
  • Demonstrate competence in critical skills and deliver care appropriate to the age-specific needs of the population served.
  • Support professional growth through educational programs, current literature, in-service meetings, and workshops.
  • Cooperate with other personnel to achieve department objectives, maintain good employee relations, support interdepartmental objectives, and follow infection-control policies.
  • Attend meetings as required.
  • Contribute to a positive work environment through teamwork, initiative, and positive relationships with coworkers, supporting patient care and department success.
  • Follow policies, procedures, and safety standards; complete required annual education; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.
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