Med Assistant Cert - Clin

Covenant Health•Harriman, TN

About The Position

Under general supervision, the Medical Assistant performs basic nursing procedures and assists physicians or practitioners with examinations, procedures, and other activities related to direct patient care. The position is with Roane County Family Practice in Covenant Medical Group and is full-time, 72 hours per pay period, on the day shift. The role also supports clinic operations by maintaining patient records, preparing charts, managing provider schedules, assisting with reception and appointment scheduling, maintaining supplies and examination rooms, and following departmental, safety, and infection-control standards. The Medical Assistant is expected to support a positive, collaborative work environment and participate in professional development and quality improvement activities.

Requirements

  • Certified Medical Assistant certification is required.

Responsibilities

  • Follow departmental policies and procedures, objectives, quality assessment programs, and safety, environmental, and infection-control standards.
  • Perform basic nursing procedures, including measuring patient height and weight, taking vital signs, and completing ambulatory intake.
  • Perform venipunctures and injections as indicated and permitted by scope of practice.
  • Interview patients, collect initial evaluation information, enter it into the EMR, and report it to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families, respecting patient comfort and privacy and using AIDET communication fundamentals.
  • Assist physicians or practitioners with examinations, procedures, and other direct patient-care processes.
  • Maintain adequate supplies and necessary equipment.
  • Monitor and ensure accurate recording in patient medical records; maintain required reports and statistics.
  • Assist with medical-record requests and scan documentation into the medical record.
  • Inspect the work area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Provide assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription refill management.
  • Perform reception duties, including professional telephone scripting, appropriate documentation of messages in message pools, and real-time appointment scheduling and rescheduling.
  • Demonstrate competency in critical skills and deliver care appropriate to the age-specific needs of the population served.
  • Participate in educational programs, review current literature, attend in-service meetings and workshops, and otherwise support professional growth and development.
  • Cooperate with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and infection-control policies.
  • Attend meetings as required.
  • Support a positive work environment and teamwork within and outside the department, show daily initiative to advance patient care and department success, and promote positive relationships with coworkers.
  • Follow policies, procedures, and safety standards and complete required annual education assignments.
  • Work toward goals and objectives and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.
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