Medical Assistant - Gen Med

Neighborhood Healthcare•Escondido, CA

4d•$25 - $35

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering excellent, patient-centered care in a dynamic, fast-paced team environment. The role communicates with patients and performs clinical services to support high-quality patient care. Duties include direct patient care, provider and care-team workflow support, and clinical administration. The position also requires compliance with safety, infection-control, privacy, and corporate integrity procedures.

Requirements

Valid Medical Assistant certificate from an accredited program.
Current Basic Life Support (BLS) certification upon hire, maintained as a condition of employment; courses must follow AHA guidelines or meet recognized BLS standards through an approved equivalent provider.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility when priorities change and deadlines are time-sensitive.
Emotional and cultural intelligence to provide appropriate communication and patient care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to frequently lift or carry up to 15 pounds and occasionally lift or carry up to 25–30 pounds.
Ability to stand and walk frequently throughout the clinic workday.
Ability to bend, reach, and stoop frequently, and kneel or squat occasionally.
Frequent use of hands and fingers for injections, specimen collection, equipment use, computer work, and other clinical tasks.
Ability to assist with patient positioning or mobility, with appropriate assistance or equipment when required.
Ability to push or pull equipment such as wheelchairs, carts, examination equipment, or supplies.

Nice To Haves

Experience with an electronic health records system.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain intake information.
Perform clinical procedures, including blood draws, vaccinations, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources.
Stock, clean, and prepare examination rooms for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have relevant information for each visit, including diagnostic images, laboratory results, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine departments as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by the provider.
Convey information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested documents to patients after reviewing them for completeness and accuracy and confirming provider execution.
Complete ongoing and annual training required for position compliance.
Follow safety procedures, maintain knowledge of safe-work policies, report injuries and unsafe conditions, and use appropriate body mechanics.
Follow infection-control procedures, including blood-borne pathogen protocols.
Protect confidential patient, employee, and volunteer information and access it only as needed for business purposes.
Comply with corporate integrity and security requirements and report unethical, fraudulent, or unlawful activity.