Medical Assistant - Gen Med

Neighborhood Healthcare•Temecula, CA

4d•$25 - $35

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care and services within a dynamic team environment. The role communicates with patients and performs clinical services to support high-quality care in a fast-paced setting. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with a one-hour lunch. The position includes direct patient care, provider and team support, and clinical administration. The Medical Assistant performs and documents clinical tasks, helps coordinate patient visits, and supports care teams in women’s health, pediatrics, and general medicine as needed. The role also requires compliance with safety, infection-control, privacy, and corporate integrity requirements. Neighborhood Healthcare is a private, nonprofit 501(c)(3) community health organization serving more than 100,000 people and providing over 500,000 medical, dental, and behavioral health visits annually. Its mission is to improve the health and happiness of the communities it serves by providing quality care to all, regardless of situation or circumstance.

Requirements

Valid Medical Assistant Certificate from an accredited program.
Current Basic Life Support (BLS) certification from an American Heart Association-approved source required upon hire and maintained as a condition of employment; the course must include an in-person, hands-on skills check with a certified instructor. Online-only courses without a live skills check do not qualify.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility in response to changing priorities and time-sensitive deadlines.
Emotional and cultural intelligence to provide appropriate communication and patient care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.

Nice To Haves

One year of medical assistant experience preferred.
Bilingual English/Spanish highly preferred.
Experience with an electronic health records system preferred.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain patient intake information.
Perform clinical procedures, including blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources directly to patients.
Stock, clean, and prepare exam rooms for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have pertinent information for each patient visit, including diagnostic images, labs, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine departments as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by the provider.
Convey information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested patient documents after reviewing them for completeness, accuracy, and provider execution.
Complete ongoing and annual training required for position compliance.
Follow safety procedures, report injuries and unsafe conditions, maintain knowledge of safe work practices, and use appropriate body mechanics.
Follow infection-control procedures, including blood-borne pathogen protocols.
Protect the privacy of patient, employee, and volunteer information and access it only as needed for business purposes.
Comply with corporate integrity and security requirements, and report unethical, fraudulent, or unlawful behavior or activity.