Medical Assistant - Gen Med

Neighborhood Healthcare•Temecula, CA

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care in a dynamic, fast-paced team environment. The role communicates with patients, performs clinical services, and helps ensure high-quality care. Work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., with a one-hour lunch. The position includes direct patient care, provider and team workflow support, and clinical administration. The Medical Assistant performs clinical procedures, records patient information, coordinates visit-related resources, and supports care teams across women’s health, pediatrics, and general medicine as needed. The role also requires compliance with safety, infection-control, privacy, and corporate integrity requirements. Neighborhood Healthcare is a private, nonprofit 501(c)(3) community health organization that provides medical, dental, and behavioral health services. Its mission is to improve the health and happiness of the communities it serves by providing quality care to all, regardless of situation or circumstance.

Requirements

Valid Medical Assistant Certificate from an accredited program.
Current Basic Life Support (BLS) certification from an American Heart Association-approved source upon hire, maintained as a condition of employment.
BLS certification must include an in-person, hands-on skills check with a certified instructor; online-only courses without a live skills check do not qualify.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility in response to changing priorities and time-sensitive deadlines.
Emotional and cultural intelligence to provide appropriate communication and patient care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to assist with patient positioning or mobility, using appropriate assistance or equipment when required.
Ability to push and pull equipment such as wheelchairs, carts, examination equipment, or supplies.
Ability to frequently lift or carry up to 15 pounds and occasionally lift or carry up to 25–30 pounds.
Ability to frequently stand and walk throughout the clinic, bend, reach, and stoop, and occasionally kneel or squat.
Frequent use of hands and fingers for injections, specimen collection, equipment use, computer work, and other clinical tasks.

Nice To Haves

One year of medical assistant experience.
Bilingual English/Spanish skills.
Experience with an electronic health records system.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain patient intake information.
Perform clinical procedures, including blood draws, vaccinations, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources directly to patients.
Ensure examination rooms are stocked, cleaned, and prepared for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have pertinent information for each visit, including diagnostic images, laboratory results, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by providers.
Communicate information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested documents to patients after reviewing them for completeness, accuracy, and provider execution.
Complete ongoing and annual training required for position compliance.
Follow safety procedures, promptly report injuries and unsafe conditions, and maintain knowledge of safe work practices.
Follow infection-control procedures, including blood-borne pathogen protocols, and use appropriate body mechanics.
Maintain the privacy of patient, employee, and volunteer information and access confidential information only when needed for business purposes.
Comply with corporate integrity and security regulations and report unethical, fraudulent, or unlawful behavior or activity.