Medical Assistant - Klamath Falls
About The Position
As a Medical Assistant at OnePeak Medical, you will support designated providers by performing administrative tasks and patient care to help maintain high patient satisfaction. OnePeak Medical provides innovative, integrated health solutions focused on optimizing wellbeing and making root-cause medicine accessible. The role includes assisting with provider inboxes, prescription refills, faxes, patient rooming and intake, chart preparation and documentation, and use of electronic health record and practice management systems. You will also provide patient education, respond to callbacks and portal inquiries, help maintain rooms and equipment, and cross-train in other clinic functions as needed. The position requires adherence to HIPAA, OSHA, and company policies, attendance at scheduled meetings and trainings, flexibility to meet business needs, and possible travel to other clinics or use of a personal vehicle.
Requirements
- High school diploma or equivalent.
- Current BLS and/or CPR/AED certification.
- Embody OnePeak values: Teamwork, Informed, Respect, Balance, and Excellence.
- Accountability for delivering high-quality, timely, and cost-effective results.
- Excellent time management, multitasking, prioritization, and organization skills.
- Effective written and oral communication with patients, staff, and providers.
- Excellent customer service and teamwork skills, with a welcoming and positive attitude.
- Effective problem-solving and conflict-resolution skills when addressing patient concerns.
- Ability to inspire and motivate oneself and others and display confidence.
- Good judgment and ability to make timely, sound decisions.
- Continuous improvement mindset.
- Strong interpersonal skills and professionalism.
- Ability to listen attentively and welcome constructive feedback.
- Ability to thrive in a fast-paced environment.
- Ability to move supplies up to 25 lbs and lift equipment up to 25 lbs.
- Standing and walking 50% of the time; typing and sitting 50% of the time.
Nice To Haves
- Recent medical assistant experience, minimum of 6 months, strongly preferred.
- CMA (Certified Medical Assistant) certification, strongly preferred.
- CPT (Certified Phlebotomist Technician) certification, strongly preferred.
Responsibilities
- Serve as a Medical Assistant for designated provider(s).
- Assist providers with their inboxes and manage prescription refills and faxes.
- Room patients and follow rooming and intake procedures.
- Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
- Prepare patient charts, incorporate outside lab results and notes from other providers, and ensure lab reports and diagnostic test results are collected.
- Contribute to patient chart documentation.
- Complete duties in the EHR and EPM systems in accordance with standardized protocols.
- Provide patient education and accompany patients to the front office for scheduling.
- Handle callbacks and promptly respond to patient portal tasks and inquiries.
- Cross-train in clinic areas such as laboratory, phlebotomy, and front desk duties as needed and able.
- Attend and complete scheduled department and clinical meetings and trainings.
- Adhere to and enforce HIPAA and OSHA laws and regulations.
- Follow OnePeak Medical policies and procedures.
- Perform additional responsibilities as required in support of OnePeak Medical.
- Demonstrate flexibility to meet business needs, potentially traveling to other clinics.
- Drive a personal vehicle if required, subject to company policy.
Benefits
- Medical, dental, vision, and life insurance.
- 401(k) retirement plan with company match.
- Voluntary LTD, FSA, accident, and critical illness coverage.
- Paid time off and paid holidays.
- Employee and family discounts.
- Paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
