Medical Assistant Med Office Rep
About The Position
As a Medical Assistant, you will help ensure smooth daily operations for patients and the medical team, supporting multiple patients each day depending on physician availability. The role involves preparing patient charts, assisting with examinations and procedures, relaying physician instructions, administering physician-directed medication, measuring vital signs, managing charts and electronic medical records, communicating patient concerns to providers, and coordinating with physicians, insurance companies, and pharmacies on medication authorizations and refills. Success requires enthusiasm for helping others, efficiency, and empathy for patients. This position is represented by SEIU-UHW.
Requirements
- High school graduate with general studies or GED with general studies.
- Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions, or equivalent military training accepted by DHMF HR in conjunction with the State Division of Allied Health.
- Basic Life Support (CPR) certification upon hire.
- Enthusiasm for helping others, efficiency, and empathy for patients.
Nice To Haves
- Six months of experience in an outpatient setting as a Medical Assistant.
- Six months of experience in an outpatient setting as a Medical Office Receptionist, or equivalent experience in a high-volume customer service role in another industry or environment working with referrals or surgery scheduling.
- Billing experience.
- Prior call center experience.
- Experience with multi-line or ACD phones.
Responsibilities
- Prepare patient charts proactively.
- Assist with patient examinations and procedures.
- Relay physician instructions to patients.
- Administer physician-directed medication.
- Measure and record vital signs accurately.
- Manage medical records, including charts and electronic medical records.
- Communicate patient concerns to providers.
- Coordinate with physicians, insurance companies, and pharmacies regarding medication authorizations and refills.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
