Medical Assistant Med Office Rep

CommonSpirit Health•Stockton, CA

About The Position

Dignity Health Medical Group – Stockton is a multispecialty clinic with three locations in Stockton, California, and is part of Dignity Health Medical Foundation. The clinic provides primary care and specialty services, including cancer care, endocrinology, gastroenterology, and general surgery. The Medical Assistant supports smooth daily operations for patients and the medical team, serving multiple patients daily depending on physician availability. This position is represented by SEIU-UHW. Success requires enthusiasm for helping others, efficiency, and empathy for patients.

Requirements

  • High school graduate in general studies or GED in general studies.
  • Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions, or equivalent military training. Equivalency is determined by the DHMF HR department in conjunction with the State Division of Allied Health.
  • Basic Life Support (CPR) certification upon hire.

Nice To Haves

  • Six months of experience in an outpatient setting as a Medical Assistant.
  • Six months of experience in an outpatient setting as a Medical Office Receptionist, or equivalent high-volume customer service experience in another industry or environment working with referrals or surgery scheduling.
  • Billing experience.
  • Prior call center experience.
  • Experience with multiline phones or ACD phones.

Responsibilities

  • Prepare patient charts proactively.
  • Assist with patient examinations or procedures and relay physician instructions.
  • Administer medications as directed by physicians.
  • Measure vital signs accurately.
  • Manage medical records, including charts and electronic medical records.
  • Communicate patient concerns to providers.
  • Collaborate with physicians, insurance companies, and pharmacies on medication authorizations and refills.
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