Medical Assistant - Multi Specialty (Float)

Central Health•Austin, TX

About The Position

The Medical Assistant – Multi-Specialty position offers the opportunity to expand medical knowledge and skills in a multi-specialty clinic. Under the direction of licensed medical and/or nursing personnel, the Medical Assistant performs a variety of patient care duties and collaborates with other professional disciplines to support effective care delivery and desired patient outcomes. Medical Assistants are expected to model the organization’s vision, mission, and values to contribute to a positive patient experience and clinical outcomes.

Requirements

Graduation from high school or equivalent.
Medical Assistant diploma and/or national Medical Assistant certification.
Graduation from an accredited Medical Assistant program or equivalent military healthcare experience.
Completion of a Medical Assistant externship.
Maintain Basic Life Support (BLS) certification obtained through the American Heart Association or Red Cross.
Demonstrated knowledge of activities associated with delivering quality Medical Assistant duties.
Strong relationship-building and customer-service skills.
Strong attention to detail and accuracy.
Ability to use computers for data entry and information retrieval.
Excellent verbal and written communication skills.

Nice To Haves

One year of Medical Assistant experience, preferably in an ambulatory clinic setting with specialty services.
Experience with Epic.

Responsibilities

Collaborate with the patient’s care team, including primary care, specialists, home care, and hospital teams, to optimize clinical outcomes.
Coordinate patient care and workflow by communicating effectively with staff, patients, and providers.
Complete pre-visit planning by reviewing previous visit notes and ensuring relevant results and records are available for the provider visit.
Practice AIDET during each patient interaction.
Room patients using standardized workflows, verifying patient information and documenting identifiers, reason for visit, vital signs, BMI, pulse oximetry when necessary, comfort level, medications, allergies, smoking history, and other required information.
Perform procedures as required and competency validated, including EKG, spirometry, point-of-care testing, specimen collection, staple and suture removal, wound care, toenail cutting, and equipment cleaning or reprocessing.
Perform clinical duties assigned and competency validated under Standing Delegation Orders, including administering medications and immunizations, preparing exam and procedure rooms and patients, assisting providers, cleaning and disinfecting equipment and rooms, stocking rooms, and conducting equipment quality-control checks.
Complete patient dismissal tasks, including orders, tasks, patient education, follow-up scheduling, and review of the patient plan.
Manage in-basket items and MyChart messages, and assist with pre-certifications, referrals, authorizations, and scheduling clinic, hospital, and ancillary treatments and tests.
Maintain patient confidentiality and treat patients courteously and respectfully.
Communicate and collaborate respectfully and professionally with care team members about patient-centered care, processes, and clinical issues.
Develop and maintain positive working relationships with coworkers, managers, clinical support staff, providers, and business office staff.
Participate in daily patient-care huddles.
Participate in continuous quality-improvement projects.
Attend staff meetings and required educational offerings, in person or online.
Support organizational initiatives that promote a positive workplace culture.
Perform other duties as assigned.