Multi-Medical Assistant

Texas Children's Medical Center•Austin, TX

5d•Onsite

About The Position

The Multi-Certified Medical Assistant works at the TCP Windsor Park Clinic in a dual clinical and non-clinical role, performing duties associated with both a Front Office Specialist II and a Certified Medical Assistant. The position supports patient and family care, maintains accurate patient information and medical records, coordinates referrals, and provides front-office and operational support. Successful candidates must complete respiratory fit testing as part of workplace health and safety requirements.

Requirements

High school diploma or GED.
At least 1 year of related experience.
Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that such education is not required for certification.
Current BLS certification from the American Heart Association.
Current PALS certification from the American Heart Association.
One of the listed medical assistant or emergency medical technician certifications from the specified certifying authority.

Nice To Haves

2 years of related experience.
Bilingual in Spanish.

Responsibilities

Assist with collecting patient and family information, including biophysical, psychosocial, developmental, cultural, and environmental information, according to practice protocol.
Accurately collect and document vital signs, BMI, height, weight, and reason for visit.
Update documentation to indicate whether the patient has received care at another location since the last visit.
Document current medications, allergies, and other information according to practice protocol.
Coordinate referrals and ensure families receive referral contact information and any necessary documentation.
Provide general patient care.
Administer medications and immunizations.
Assist patients and families with education and self-management of their health.
Collect specimens and perform laboratory tests.
Maintain certification by completing continuing education requirements as directed by the certification agency.
Demonstrate Creating SMILES and AIDET philosophies with patients, families, and coworkers.
Provide operational support, perform reception duties, and screen phone calls.
Maintain the integrity of medical records and monitor patient information and other practice data.