Certified Medical Assistant Float-Multi Specialty North Region

Northwestern Memorial Healthcare•Lake Forest, IL
•$20 - $26•Onsite

About The Position

The Medical Assistant – Float supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing administrative functions. The role helps maintain clean and safe care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. Float assignments support immediate staffing needs across Northwestern Medicine clinics, with varying schedules, start and end times, and work locations. This is a full-time position of 40 hours per week based on the Lake Forest hospital campus. The stated schedule is Monday through Friday, with shifts scheduled between 7:00 a.m. and 5:30 p.m. Travel is required to Northwestern Medicine sites in Grayslake, Lake Forest, Lake Bluff, Glenview, Gurnee, Vernon Hills, Highland Park, and Deerfield. The position requires flexibility to accommodate changing schedules and local travel as organizational needs arise.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
  • Obtain one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts, and sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.
  • Flexibility to travel locally and accommodate varying schedules and work locations.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.
  • Experience with lab draws, EKGs, rooming, and obtaining vital signs.

Responsibilities

  • Accommodate varying scheduled hours and work locations, including flexibility with start and end times on minimal notice to meet immediate staffing needs.
  • Travel locally to support medical clinics throughout Northwestern Medicine.
  • Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity using two identifiers, and preparing patients for examinations.
  • Obtain and document vital signs and visit information, update or confirm allergies, smoking history, and pharmacy information, and promptly report significant vital-sign changes or acute symptoms to the provider and registered nurse.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support timely visits and patient flow.
  • Assist practitioners with medical and surgical procedures in accordance with established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with supply ordering; dispose of expired items properly; and follow office opening and closing procedures.
  • Contribute to the patient care team by accepting delegated responsibilities, assisting others, attending and participating in staff meetings, and communicating effectively with patients and care team members in person and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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