Certified Medical Assistant Float-Multi Specialty North Region

Northwestern Memorial Healthcare • Lake Forest, IL

3d • Onsite

About The Position

The Medical Assistant – Float supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain neat, clean, and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. Float assignments support staffing needs across Northwestern Medicine clinics and involve varying schedules, start and end times, and work locations.

This is a full-time position at 40 hours per week, based at the Lake Forest hospital campus. The schedule is Monday through Friday, between 7 a.m. and 5:30 p.m., in eight-hour shifts; start and end times may vary with minimal notice according to organizational needs. Local travel is required among Northwestern Medicine sites in Grayslake, Lake Forest, Lake Bluff, Glenview, Gurnee, Vernon Hills, Highland Park, and Deerfield. Experience with lab draws, EKGs, rooming, and vital signs is a plus.

The Medical Assistant must comply with Northwestern Medicine’s Code of Ethics, Corporate Compliance Program, applicable policies and procedures, and relevant regulatory and accreditation standards. The position requires a high school diploma or GED, appropriate medical assistant certification or documented eligibility to sit for an accepted certification exam, and American Heart Association-accredited BLS/CPR certification. Medical assistant certification must be attained within the first six months of employment, subject to the stated requirements and up to two test attempts.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written documentation that the candidate meets eligibility requirements to take an accepted certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
• Obtain one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts, and sign an onboarding acknowledgment of this condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.
• Flexibility to accommodate varying schedules and start and end times with minimal notice, and to travel locally among assigned sites.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.
• Experience with lab draws, EKGs, rooming, and vital signs.

Responsibilities

• Remain flexible with scheduled start and end times, sometimes with minimal notice, and travel locally to support clinics and immediate staffing needs.
• Escort patients to exam rooms, verify identity using two identifiers, and prepare patients for examinations.
• Obtain and document accurate vital signs; document the reason for visit and update or confirm allergies, smoking history, and pharmacy information.
• Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and set up equipment and supplies needed for visits; clean and prepare exam rooms for subsequent patients.
• Respond to needs that expedite visits, maintain patient flow, and prioritize tasks appropriately.
• Assist practitioners with medical and surgical procedures in accordance with established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
• Prepare and stock exam rooms and follow protocols for disinfecting and sterilizing equipment and instruments.
• Participate in environmental safety rounds.
• Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Accept delegated responsibilities positively, offer assistance to others, attend and participate in staff meetings, and communicate effectively with patients and the care team in person and by phone.
• Perform procedures common to the specialty area safely, effectively, and efficiently, as described in the specialty practice addendum.
• Perform other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• Benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED