Medical Assistant - Great Neck

NYU Langone Health • Village of Great Neck, NY

5d • $55,327 - $55,327 • Onsite

About The Position

NYU Langone Hospital—Long Island is hiring a Medical Assistant to assist physicians, advanced care practitioners, and nurses with patient care and related administrative work. The role includes validating patient identifiers; preparing patients and examination rooms; collecting and recording vital signs; drawing blood and collecting other specimens; and supporting patient intake and documentation in the electronic medical record. Administrative duties include scheduling appointments, answering calls, managing messages, and entering data.

The Medical Assistant supports safe, high-quality care and a positive patient experience by maintaining patient flow, preparing visit information for providers, following infection-control and specimen-handling procedures, and communicating effectively with patients and colleagues. The role also supports practice quality initiatives, patient access, and continuity of care. The stated annual salary range is $55,326.59–$55,326.60; actual salary may vary based on factors including experience, specialty, education, and hospital need.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current Medical Assistant certification upon hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a team environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to examination rooms and support patient flow to and from examination and treatment areas.
• Clean and stock examination and treatment rooms; replenish supplies and clean or sterilize designated equipment according to organizational procedures.
• Measure and record vital signs and complete patient intake and other tests within the defined scope of practice.
• Collect, handle, and process blood and other patient specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, when appropriately qualified and competent.
• Validate patient identifiers, including name and date of birth, when accessing or updating records.
• Prepare patient encounters by ensuring visit information is current, including bloodwork, radiology images, medications, medical history, and outside records.
• Review and import relevant patient-preparation information, outside information, and patient history before provider encounters.
• Update patient records and document vital signs, histories, orders, diagnoses, symptoms, follow-up instructions, and other information as directed by the physician.
• Accompany physicians during examinations and transcribe patient history and encounter information accurately into EPIC.
• Assist physicians with procedures and setup as required by the specialty.
• Support quality initiatives and best-practice workflows, including FGP guidelines and MIPS documentation; scan or upload diagnostic reports and link them to orders when required.
• Communicate the purpose and functionality of MyChart to patients during intake and ensure appropriate translation services or equipment are available before visits.
• Maintain patient privacy according to HIPAA standards and follow applicable safety, infection-control, equipment, specimen, and downtime procedures.
• Answer calls, handle appropriate patient communications, document outcomes, review and respond to in-basket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals by locating relevant information and routing tasks to the appropriate clinical staff.
• Work collaboratively with providers, administrative staff, site management, Patient Access Center, and Central Billing Office colleagues; communicate and escalate issues as appropriate.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, anticipating needs, participating in service recovery, and sharing improvement opportunities.
• Complete required annual competencies and perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED