Medical Assistant, FGP - Great Neck

NYU Langone Health•Village of Great Neck, NY
•$55,327 - $55,327

About The Position

NYU Langone Hospital—Long Island is hiring a Medical Assistant for its Faculty Group Practice in Great Neck. The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care, and performs related administrative work. Responsibilities include verifying patient identifiers; preparing patients and rooms for examinations; recording vital signs; collecting and processing blood and other specimens; assisting with point-of-care testing; updating and documenting patient information in the electronic medical record; and supporting patient flow and a positive patient experience. The role also involves scheduling and responding to patient communications, managing inbasket messages, assisting with prescription refills and referrals, and supporting prior authorizations. The Medical Assistant works with clinical and administrative colleagues, follows infection control, privacy, safety, and organizational procedures, and escalates clinical concerns to an RN or provider. The position supports NYU Langone Health’s Faculty Group Practice service standards and patient access efforts. NYU Langone Health describes a comprehensive benefits and wellness package that includes financial security benefits, a generous time-off program, employee resource groups, and an employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care. The listed annual salary range is $55,326.59–$55,326.60; actual salary depends on factors including experience, specialty, education, and hospital need.

Requirements

  • High school diploma or equivalent.
  • Completion of a Medical Assistant Program from an accredited institution, or a current medical assistant certification upon hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
  • Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
  • Demonstrated computer skills.
  • Ability to complete multiple tasks efficiently and thrive in a teamwork environment focused on a positive patient care experience.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Medical Assistant experience.
  • EKG experience.
  • Phlebotomy and venipuncture experience.
  • Knowledge of another language.

Responsibilities

  • Escort patients to examination rooms and help maintain patient flow throughout the facility.
  • Clean and stock examination and treatment rooms; replenish supplies and clean or sterilize designated equipment according to organizational standards.
  • Obtain and document patient vital signs and other intake information, and perform tests within the defined scope of practice.
  • Validate patient identity and medical records using identifiers such as name and date of birth.
  • Collect, process, handle, and transport blood and other specimens according to organizational policies and procedures.
  • Perform point-of-care testing, including EKG, glucose testing, pregnancy tests, and urinalysis, when appropriately trained and documented as competent.
  • Prepare patient encounters by ensuring relevant records and information, including bloodwork, radiology images, medications, and medical history, are up to date.
  • Review and import visit-preparation information, outside records, and patient history before provider encounters.
  • Document and update records in EPIC, including vital signs, histories, diagnoses, symptoms, orders, follow-up instructions, and prescriptions as dictated by the physician.
  • Assist physicians with patient intake and procedures, including accompanying them into examination rooms and accurately transcribing encounter information.
  • Answer appropriate patient calls, document communication outcomes, review and respond to inbasket messages, and refer clinical concerns to an RN or provider.
  • Assist with prescription refill requests, prior authorizations, and referrals by coordinating with clinical and administrative personnel.
  • Explain MyChart functionality to patients and ensure appropriate translation services or equipment are available before visits.
  • Follow clinical safety measures, equipment and specimen logbooks, downtime procedures, privacy requirements, infection control standards, and applicable FGP guidelines.
  • Support clinical quality and MIPS workflows, including updating medical records and scanning or uploading diagnostic reports when required.
  • Promote a positive patient and colleague experience by greeting patients professionally, communicating clearly, collaborating with colleagues, resolving or escalating concerns, and sharing improvement opportunities.
  • Complete required annual competencies and perform other duties as assigned.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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