Medical Assistant Family Medicine

Banner Health•Buckeye, AZ

7d•Onsite

About The Position

The Medical Assistant works alongside clinicians and healthcare professionals in a patient-focused family medicine clinic serving a diverse patient population. The role assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care, using specialized knowledge, judgment, and skills to support an excellent patient experience. The position works under the direct supervision of providers and interacts with patients, families, clinical and administrative staff, physician offices, other healthcare institutions, community providers, and agencies. The schedule is Monday 9 a.m.–7 p.m., Wednesday through Friday 7 a.m.–5 p.m., with Tuesday off and rotating Saturdays every eight weeks from 8 a.m.–1 p.m. Uncertified Medical Assistants may be considered if they provide proof of completing a formal Medical Assistant education program; they must obtain national certification within 12 months of hire. Banner Health states it supports professional growth through training, education, and career development.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active Medical Assistant certification as an RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. Uncertified applicants may be considered with proof of completing a formal Medical Assistant education program and must obtain national certification within 12 months of hire.
BLS certification required upon hire.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs of a change in a patient's condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart rate/pulse, temperature, phlebotomy, ear irrigation, and EKGs; chaperone as needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients and support clinicians in providing care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, maintaining complete medical records and supplying accurate, timely billing information for patient encounters.
Maintain a clean, functional environment by cleaning and disinfecting equipment and exam rooms, following sterilization procedures and applicable manufacturer recommendations and OSHA guidelines, and arranging equipment maintenance and repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support responses to changes in patients’ and families’ health status.