Medical Assistant (Bilingual)

NEO Surgical Group•Kissimmee, FL

21h

About The Position

The Medical Assistant & Front Desk Support role combines direct patient care with administrative and front desk responsibilities at a personal injury medical facility specializing in pain management, physical rehabilitation, and outpatient procedures. The position supports clinic operations, timely patient care, and organized office workflows. The employee may float between multiple office locations as needed and collaborate with clinical and administrative teams. Employment is contingent upon successful completion of a background screening.

Requirements

Strong attention to detail and excellent multitasking abilities.
Ability to maintain a calm and professional demeanor under pressure.
Flexible schedule with availability to work Saturdays and travel between clinic locations as needed.
Employment is contingent upon successful completion of a background screening.

Nice To Haves

Certified or Registered Medical Assistant; preferred but not required.
Prior experience in medical assisting or front desk duties; training will be provided for the right candidate.
Experience assisting with minimally invasive procedures using a C-arm; training will be provided.
Bilingual ability.

Responsibilities

Take vital signs, perform venipuncture and specimen collection, assist with durable medical equipment (DME), and provide post-operative wound care.
Assist physicians during minimally invasive procedures using a C-arm, including patient positioning and support for imaging and procedure execution.
Prepare and maintain procedure rooms and equipment so they are clean and ready for use.
Monitor and support patients during and after procedures, assisting providers as needed.
Document patient information accurately and promptly in Electronic Health Records (EHR).
Greet patients professionally and assist with check-in and check-out.
Schedule appointments, follow-ups, and medical procedures to optimize patient flow.
Manage patient intake and verify insurance and other relevant information.
Answer patient calls and inquiries with clear, empathetic communication.
Communicate procedure instructions and appointment reminders.
Perform administrative tasks such as filing, scanning, and organizing patient charts.
Ensure patient forms are completed and manage front desk operations.
Maintain medical supply inventory and help meet clinic operational needs.
Float between clinic locations as needed.
Collaborate with clinical and administrative teams to support patient care and clinic workflow.