About The Position
LCMC Health is seeking a dependable, proactive, and experienced Medical Assistant to join its Urgent Care team. The role supports timely, compassionate, and efficient care for infants, children, adolescents, and adults in a fast-paced clinical environment. The ideal candidate takes initiative, anticipates patient and provider needs, adapts to changing priorities, and helps keep clinic operations organized and moving smoothly. The Medical Assistant provides clinical and operational support, including patient intake and rooming, vital-sign collection and documentation, specimen handling, exam-room preparation, chart and record preparation, scheduling, and discharge support. The role also maintains accurate electronic medical records, communicates with patients and clinical staff, follows confidentiality and safety requirements, and contributes to quality improvement and a welcoming care environment. This position does not formally supervise employees.
Requirements
- High school diploma, GED, or equivalent, or two years of work experience.
- Current American Heart Association Basic Life Support (BLS) certification.
- Knowledge of medical terminology, patient confidentiality, and clinical procedures.
- Basic computer skills, including electronic documentation and data entry.
- Strong organizational, communication, and multitasking skills.
Nice To Haves
- Previous Medical Assistant experience, preferably in Urgent Care, Emergency Medicine, or another fast-paced clinical setting.
- Initiative and ability to recognize and act on tasks that need to be done.
- Confidence prioritizing competing needs under pressure while maintaining excellent patient care.
- Ability to recognize clinical changes, communicate concerns, and know when to escalate.
- Flexibility and adaptability as patient volumes and priorities change.
- Team-first attitude and willingness to support coworkers wherever needed.
- Dependability, engagement, and follow-through.
Responsibilities
- Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to appropriate clinical team members.
- Assist with patient intake, rooming, appointment scheduling, and discharge processes.
- Recognize urgent situations and respond according to established protocols.
- Prepare exam rooms, maintain medical supplies, and ensure equipment is clean, safe, and ready for use.
- Collect, prepare, and properly handle laboratory specimens for testing or transport.
- Provide patient-centered care to infants, children, adolescents, and adults.
- Anticipate provider needs and help maintain an organized, efficient clinical environment.
- Manage multiple priorities while maintaining accuracy and attention to detail.
- Prepare patient charts, gather medical records, and ensure necessary documentation is available to providers.
- Assist with telephone communications and other daily clinic operations.
- Identify challenges, solve problems, and help keep the clinic moving during busy periods.
- Accurately document patient information in the Electronic Medical Record (EMR).
- Retrieve laboratory results, radiology reports, and outside medical records as needed.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Communicate effectively with providers, patients, families, and team members.
- Collaborate with providers and clinical staff in a team-focused environment.
- Follow infection prevention, patient safety, and equipment-cleaning protocols.
- Take ownership of responsibilities, recognize when assistance is needed, and support the team.
- Participate in quality improvement initiatives and help maintain a safe, welcoming environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
