Urgent Care Medical Assistant - 8100 W. Judge Perez Dr.

LCMC Health•Chalmette, LA

About The Position

LCMC Health is seeking a dependable, proactive, and experienced Medical Assistant to join its Urgent Care team. The role supports timely, compassionate, and efficient care for patients of all ages in a fast-paced clinical environment. The ideal candidate is adaptable, organized, confident under pressure, takes initiative, anticipates patient and provider needs, and helps keep clinic operations running smoothly. The position involves clinical support, patient intake and flow, clinic operations, documentation, communication, and teamwork. The Medical Assistant works collaboratively with providers and clinical staff, follows established safety and infection-prevention protocols, maintains patient confidentiality, and contributes to quality improvement. The role does not formally supervise employees. The work environment may include occupational exposure to bloodborne pathogens, chemicals, airborne communicable diseases, and other conditions commonly associated with healthcare settings. The position serves infants, children, adolescents, and adults and requires frequent standing, walking, bending, lifting, carrying, and other physical activity. Medium work requirements involve exerting 20–50 pounds of force occasionally and 10–25 pounds frequently.

Requirements

High school diploma, GED, or equivalent, or two years of work experience.
Current American Heart Association Basic Life Support (BLS) certification.
Knowledge of medical terminology, patient confidentiality, and clinical procedures.
Basic computer skills, including electronic documentation and data entry.
Strong organizational, communication, and multitasking skills.

Nice To Haves

Previous Medical Assistant experience, preferably in Urgent Care, Emergency Medicine, or another fast-paced clinical setting.
A proactive, take-action approach to work.
Confidence prioritizing competing needs under pressure while maintaining excellent patient care.
Clinical judgment to recognize changes, communicate concerns, and know when to escalate.
Flexibility and adaptability as patient volumes and priorities change.
A team-first attitude and willingness to support coworkers wherever needed.
Dependability, engagement, and follow-through.

Responsibilities

Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to appropriate clinical team members.
Assist with patient intake, rooming, appointment scheduling, and discharge processes to maintain efficient patient flow.
Recognize urgent situations and respond according to established protocols.
Prepare exam rooms, maintain medical supplies, and ensure equipment is clean, safe, and ready for use.
Collect, prepare, and properly handle laboratory specimens for testing or transport.
Provide patient-centered care to infants, children, and adults.
Anticipate provider needs and help maintain an organized, efficient clinical environment.
Manage multiple priorities while maintaining accuracy and attention to detail.
Prepare patient charts, gather medical records, and ensure necessary documentation is available to providers.
Assist with patient scheduling, telephone communications, and daily clinic operations.
Identify challenges, solve problems, and help keep the clinic moving during busy periods.
Accurately document patient information in the Electronic Medical Record (EMR).
Retrieve laboratory results, radiology reports, and outside medical records as needed.
Maintain patient confidentiality and comply with HIPAA requirements.
Communicate effectively with providers, patients, families, and team members.
Collaborate with providers and clinical staff in a high-energy, team-focused environment.
Follow infection-prevention, patient-safety, and equipment-cleaning protocols.
Take ownership of responsibilities, recognize when assistance is needed, and support the team.
Participate in quality improvement initiatives and help maintain a safe, welcoming environment.