Medical Assistant Carolina Neurosurgery & Spine Associates Rea Farms FT

Advocate Health • Charlotte, NC

10d • $22 - $33 • Onsite

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports a neurosurgery clinic by completing patient rooming and visit tasks, assisting with procedures, performing laboratory and point-of-care testing duties, administering medications and vaccines, and carrying out related clinical and administrative tasks.

The Medical Assistant communicates and works effectively with patients, providers, and team members; escalates concerns appropriately; and maintains clean, stocked, and functional clinic areas and equipment. The role requires age-appropriate care across the lifespan and the ability to assess and respond to patients’ age-specific needs in accordance with departmental policies and procedures.

This is a full-time, in-office position with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m. The employee may sometimes need to report before 8:00 a.m. depending on clinic needs. The role involves frequent movement and lifting, exposure to common clinical hazards, and use of protective clothing and equipment as needed.

Requirements

• High school diploma or GED.
• For the Greater Charlotte division, completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
• Current American Heart Association BLS certification for the Greater Charlotte division.
• Successful completion of Atrium Health’s competency assessment for the Greater Charlotte division.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email, with exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member, when available, for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
• Operate equipment necessary to perform the job.

Responsibilities

• Provide patient care within the Medical Assistant scope of practice and follow policies, procedures, and specialty-specific competency requirements.
• Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, preparation of lab orders and requisitions, and results tracking.
• Perform point-of-care testing and CLIA-approved waived laboratory tests in accordance with orders and CLIA standards.
• Administer medications and vaccines safely using the rights of medication administration.
• Perform related duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, scheduling, and referrals.
• Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and clinic areas are stocked.
• Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED