Medical Assistant III - Neurosurgery - TMC Spine Center

UTHealth Houston•Houston, TX

2d•Onsite

About The Position

The Medical Assistant III serves as a member of the UTHealth Department of Neurosurgery’s TMC Spine Center clinical team, providing advanced support in the delivery of safe, effective, patient-centered, timely, efficient, and equitable care. The role supports physicians and staff in a fast-paced neurosurgery and spine care environment and helps promote quality patient care and customer satisfaction. The position includes preparing for patient visits, rooming patients and documenting relevant clinical information, performing approved tests and procedures, preparing and cleaning rooms, assisting with procedures, scheduling follow-ups and referrals, completing routine clerical tasks, and responding to patient communications and emergencies. Employees must maintain HIPAA privacy and confidentiality. Employees must permanently reside and work in Texas.

Requirements

High school diploma or equivalent.
Completion of an approved Medical Assistant training program, or one year of experience in addition to the three years required for the experience requirement and certification may be substituted for the training program.
Three years of experience in a healthcare setting.
Basic Life Support (BLS) certification from the American Heart Association (AHA).
One of the following certifications: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologist (AMT); National Certified Medical Assistant (NCMA) from the National Center for Competency Testing; or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA).
Knowledge of the use and care of standard clinic equipment.
Must permanently reside and work in the State of Texas.

Responsibilities

Promote quality patient care and customer service or satisfaction.
Participate in planning and preparing for patient visits, ensuring appropriate schedules, test results, and clinic-specific requirements are available.
Room patients and document chief complaint, reason for visit, vital signs, medication list, allergies, smoking history, and other clinic-required information; keep patients informed about delays and appointment progress.
When required and competency-validated, perform hearing and vision testing, EKG, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
Prepare and stock rooms and clinic supplies, and clean rooms appropriately between patients.
Prepare for and assist with routine and specialty procedures.
Schedule follow-up appointments and referrals and perform routine clerical duties, including photocopying, scanning, and faxing.
Perform telephone messaging and in-person screening with appropriate follow-up.
Respond to emergency situations.
Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Paid holidays, a preventative leave day, vacation time, and sick time; approximately 37–38 days of time off per year.
Increasing vacation accrual with longer service.
Monthly longevity pay after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.